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Welcome to the new Hyland digital experience
October 19 marks the beginning of something we've been working toward all year—a digital experience that finally organizes itself around your needs, not our history. For years, you've told us the same thing: "You know everything about me. Why do I have to go looking for things?" That simple question became the North Star…
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Transition update: Post links may not work as expected
An update on links from Connect We’ve migrated approximately 300,000 posts from Connect to the new Hyland Community. We’re still completing the transition needed to redirect links from connect.hyland.com to their new locations. Until that work is complete, older links may open the previous Connect site or display an error…
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One month away: Community is transforming and support is evolving
On October 19, the Hyland digital ecosystem transforms and the way you navigate, connect, and get support changes for the better. If you've been following along, you know what's coming. If this is your first time seeing this, here's the short version: your experience is about to get simpler, clearer, and more connected.…
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UPDATE: Scheduled maintenance has been completed and authentication is functioning properly.
On September 2, 2026, beginning at 8:00 AM ET, users may experience brief authentication issues with Hyland ID due to scheduled maintenance. Any disruption is expected to last only a few minutes. We apologize for this brief moment of inconvenience. Sincerely, Your Community Team
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Hyland Community and support portal transformed
We've heard it from customers: navigating between different Hyland sites to find what you need feels fragmented and confusing. On Monday October 19, 2026, we're making changes to help fix that. As part of Hyland’s Digital Experience Alignment initiative, our digital ecosystem is getting reorganized so each site has a…
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What's New on Hyland Community
We're rolling out a few updates to Hyland Community built around one goal: getting you where you need to go faster. Here's what's live now, and what's coming later this week. Coming Thursday, August 13, 2026: A refreshed look for the top navigation The main navigation bar at the top of Hyland Community is getting a…
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Digital Experience Alignment: Help shape the future of the new Hyland Community
In our recent update about the Digital Experience Alignment initiative, we shared our plans to simplify the digital experience by bringing the blog and forum experience back to Hyland Community. Now, we'd like your help shaping what comes next. As we continue evolving the Hyland Community experience, we're looking for…
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Turning Your Input into Impact
We would like to thank all the customers who took the time to provide feedback through our 2025 H2 NPS survey. Your input has helped us to understand what’s working well and how we can better support you and your business objectives. Below are the key themes that emerged from feedback shared and, most importantly, what we…
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Let's Recognize our Top Connect Forum Engagers for June 2026
Every month, we celebrate the members who make our community stronger through their curiosity, collaboration, and generosity. Please join us in recognizing our top contributors for June 2026! 🏆 Member Spotlight These standout contributors went above and beyond this month with exceptional engagement and meaningful…
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Digital Experience Alignment: Hyland Community and support updates ahead
Earlier this year, as part of our Digital Experience Alignment initiative, Hyland simplified product documentation by bringing experiences from Docs.Hyland.com, Support.Hyland.com and Docs.Alfresco.com together under Docs.Hyland.com. That work was designed to make important resources easier to find, navigate and trust.…
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Let's Recognize our Top Connect Forum Engagers for May 2026
Every month, we celebrate the members who make our community stronger through their curiosity, collaboration, and generosity. Please join us in recognizing our top contributors for May 2026! 🏆 Member Spotlight These standout contributors went above and beyond this month with exceptional engagement and meaningful…
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Digital Experience Alignment: Product documentation is now available in Docs.Hyland.com
Today, May 22, 2026, product documentation from Docs.Alfresco.com, Docs.Hyland.com and Support.Hyland.com has been consolidated into a single destination: Docs.Hyland.com. This update is designed to simplify how customers find and use product documentation by reducing fragmentation across multiple documentation experiences…
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Digital Experience Alignment: Preparing for the May 22 product documentation transition
⚠ Please refer to the Status page on Community for real time updates during the May 22nd transition. On May 22, product documentation from Docs.Alfresco.com, Docs.Hyland.com and Support.Hyland.com will be consolidated into a single destination: Docs.Hyland.com. This transition is part of Hyland’s broader effort to…
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Let's Recognize our Top Connect Forum Engagers for April 2026
Every month, we celebrate the members who make our community stronger through their curiosity, collaboration, and generosity. Please join us in recognizing our top contributors for April 2026! 🏆 Member Spotlight These standout contributors went above and beyond this month with exceptional engagement and meaningful…
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Streamlining our digital ecosystem
If you’ve ever searched our external support sites and thought, “Where do I go for this?” — you’re not alone. Across Hyland, our external digital customer and partner experience has grown over time. Different sites, entry points and systems have all served important purposes, but they haven’t always worked together in a…
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Let's Recognize our Top Connect Forum Engagers for March 2026
Every month, we celebrate the members who make our community stronger through their curiosity, collaboration, and generosity. Please join us in recognizing our top contributors for March 2026! 🏆 Member Spotlight These standout contributors went above and beyond this month with exceptional engagement and meaningful…
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Let's Recognize our Top Connect Forum Engagers - February 2026
Every month, we celebrate the members who make our community stronger through their curiosity, collaboration, and generosity. Please join us in recognizing our top contributors for February 2026! 🏆 Member Spotlight These standout contributors went above and beyond this month with exceptional engagement and meaningful…
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Let's Recognize our Top Connect Forum Engagers - January 2026
Every month, we celebrate the members who make our community stronger through their curiosity, collaboration, and generosity. Please join us in recognizing our top contributors for January 2026! 🏆 Member Spotlight These standout contributors went above and beyond this month with exceptional engagement and meaningful…
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Why Marking Accepted Answers Matters — And How It Helps Our Whole Community
When you ask a question in the community, you’re not just starting a conversation — you’re helping build a knowledge base that hundreds of other members rely on. One of the simplest ways to keep that knowledge useful and easy to find is by marking the reply that solved your question as an Accepted Answer. Here’s why that…
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Forum Questions with the most Accepted Answer Views in 2025
Hi everyone! As we kick off a new year, I thought it would be fun (and helpful!) to take a look back at the community questions that made the biggest impact in 2025. These were the threads where someone shared an answer that didn’t just help the original poster—it ended up helping many other customers too. That’s where…