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Thumbnails not generated after editing.

rrios

Hi,
I am using Alfresco Community Edition 201911 GA , and when I edit a plain text file using "Edit in Alfresco Share" the thumbnails are not refreshed. I does update one or two times, but after that document does not update anymore.

If I create a new document, it happens the same, the thumbnails get updated a couple of times but not more.

When this happens I can see in the log the following error:

2020-04-24 07:47:36,551 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] [ajp-nio-127.0.0.1-8009-exec-11] Exception from executeScript: 03240001 Wrapped Exception (with status template): 03240020 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 03240019 03240018 A rendition of name: {http://www.alfresco.org/model/content/1.0}pdf should have been created for source node: workspace://SpacesStore/f5f4ff84-4749-4b77-8435-fb7cf924d5a3
org.springframework.extensions.webscripts.WebScriptException: 03240001 Wrapped Exception (with status template): 03240020 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 03240019 03240018 A rendition of name: {http://www.alfresco.org/model/content/1.0}pdf should have been created for source node: workspace://SpacesStore/f5f4ff84-4749-4b77-8435-fb7cf924d5a3
at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1139)
at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:202)
at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:519)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:450)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:595)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:664)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScriptInternal(RepositoryContainer.java:435)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:315)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:399)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:210)
at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
at org.alfresco.repo.web.scripts.AlfrescoWebScriptServlet.service(AlfrescoWebScriptServlet.java:43)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.alfresco.web.app.servlet.ClearSecurityContextFilter.doFilter(ClearSecurityContextFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:525)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: org.alfresco.scripts.ScriptException: 03240020 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 03240019 03240018 A rendition of name: {http://www.alfresco.org/model/content/1.0}pdf should have been created for source node: workspace://SpacesStore/f5f4ff84-4749-4b77-8435-fb7cf924d5a3
at org.alfresco.repo.jscript.RhinoScriptProcessor.execute(RhinoScriptProcessor.java:211)
at org.alfresco.repo.processor.ScriptServiceImpl.execute(ScriptServiceImpl.java:219)
at org.alfresco.repo.processor.ScriptServiceImpl.executeScript(ScriptServiceImpl.java:181)
at org.alfresco.repo.web.scripts.RepositoryScriptProcessor.executeScript(RepositoryScriptProcessor.java:109)
at org.springframework.extensions.webscripts.AbstractWebScript.executeScript(AbstractWebScript.java:1376)
at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:146)
... 39 more

Here is a video on showing the issue:

https://drive.google.com/open?id=1jIKjvFDQVyKDmoqaSP4FdklzSafQGTU2

Thanks forehand

Find more posts tagged with

Alfresco Content Services

Comments

EddieMay

Hi @rrios,

Does the thumbnail render eventually - say after 30 mins? Similar issues have been raised in the hub.

I'll look into this & get back when I know more.

Cheers,

robimassa

hi Eddie

sorry for my late reply

i've experienced the same issue, and the malfunction persists after a lot of time and also after a restart of Alfresco services or server reboot

R. Massa

EddieMay

Hi @robimassa,

What version of Alfresco are you using? What is your environment, etc?

Thanks,

rrios

HI,

Sorry for the late reply.

In the test I have done it doesn't seem to get rendered after that time.

EddieMay

Hi @rrios,

Take a look at this thread - you may need to change the size limits in alfresco-global.properties.

HTH,

rrios

Hi,

Thanks @EddieMay , but I think that is not my case.

I was trying with just a plain text file with content:

1
2
3

Then add a couple more lines, and then it happens.

Dagoo

I hit same issue with alfresco 7.4 and transform engine 5.1.0. Only working solution for me was create beahvior, delete existing thumbnails and create new one. Here is my code:

@Override
public void onContentUpdate(NodeRef nodeRef, boolean newContent) {

	NodeService nodeService = serviceRegistry.getNodeService();
	RenditionService2 renditionService2 = serviceRegistry.getRenditionService2();

	if(nodeService.exists(nodeRef))
	{
		if(ContentModel.TYPE_THUMBNAIL.equals(nodeService.getType(nodeRef))==false)
		{
			Set<QName> types = new HashSet<QName>();
			types.add(ContentModel.TYPE_THUMBNAIL);
			
			List<ChildAssociationRef> thumbnail_assocs = nodeService.getChildAssocs(nodeRef, types);
			for (ChildAssociationRef thumbnail_assoc : thumbnail_assocs) {
				NodeRef thumbnail = thumbnail_assoc.getChildRef();
				nodeService.deleteNode(thumbnail);
			}
			renditionService2.render(nodeRef, "pdf");
	    }
	}
}

If someone found better solution i will be glad. This is ugly