As we transition to the new Hyland Community, some post links may be temporarily disrupted as we finalize redirects. We apologize for the inconvenience and are working to resolve this as quickly as possible. Details.
Hi all,
I have noticed that the "Download" option in the document preview is available for some users (admins) but not for others; would somebody point me where this is configured? How to make the Download option to other users? Thanks.
There is no configuration for the download action in the PdfJs previewer and the download action is not limited based on permissions / roles of the user. If the user is able to access the preview, they have all the required permissions to download it. Are you sure you are using the default document previewer, e.g. haven't installed a 3rd party component which might alter the behaviour? What types of documents are you previewing where you see this kind of behaviour?