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Alfresco community 201702 GA and Office 2013, MS Word starts but the document is not displayed. The same in Excel.

ctorre

My OS is Windows 7 professional edition with MS Office 2013 and 201702 GA release of Alfresco Community Edition. When I try to edit a DOCX or XLSX from Alfresco Share, MS Word and Excel start but the documents are not displayed. I have the registry keys of basic authentication set to 2. In fact when I try to open a DOCX or XLSX via WEBDAV it works correctly. The problem is inside Alfresco share.

Is there someone who has solved this problem?

Thanks.

Carlo

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Comments

mehe

could you describe your server environment? Are you using alfresco on your Windows Workstation (localhost)?

If yes, maybe you have to adjust the share.context variable in .../alfresco/tomcat/shared/classes/alfresco-global.properties.

Have you tried "edit in Microsoft office" or "edit offline"?

Are there any hints in your alfresco.log, share.log or catalina.out (.../alfresco/tomcat/logs)

regards...

ctorre

Hi Martin,

this is my environment:

Windows 7 Professional Edition
Alfresco Community 201702 GA
MS Office 2013
I'm using Alfresco on my Windows Workstation (localhost)
Both the registry keys of basi authentication are set to 2
In the alfresco-global.properties I set:
- share.context=share
- share.host=localhost
- share.port=8080
- share.protocol=http
I use "Modify in Microsoft Office". When I click this action a pop-up appears asking "Open URL:Word Protocol?". I accept and MS Word starts but the document is not open. Attached you can find an extract of the localhost_access_log2017-03-14.txt file when I make the action "Modify in Microsoft Office".
No hint in the other log files.

Thanks.

Carlo

ExtractOf_localhost_access_log2017-03-14.txt.zip

mehe

Maybe two suggestions before I can look into this in more detail. Is your document located in the repository root? If true try to move it to a subfolder and open it from there.

change share.host to 127.0.0.1 and restart Alfresco to eliminate a possible problem with the localhost url.

ctorre

My document is located into a subfolder.

I changed alfresco-global.properties as follow:

alfresco.context=alfresco
alfresco.host=127.0.0.1
alfresco.port=8080
alfresco.protocol=http

share.context=share
share.host=127.0.0.1
share.port=8080
share.protocol=http

The problem still exists.

Let me know.

Carlo