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Notify always whenever a new task is assigned

upforsin

Hello

Is it possible to send a notification email to a user always whenever there is a new task assigned to him (no matter what task)?

Right now, I have to create TaskListeners in every single process, in every single task. Is there a better way to do it?

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Alfresco Process Services

Accepted answers

upforsin

Unfortunately, in the community version, we do not have activity-app.

If you want to implement it using TaskListeners:

1. In your task properties add new TaskListener as Java class on event "complete".

2. Create a Java class and inside the execute function (don't forget about implements TaskListener ) call function similar to this one: (getServiceRegistry() is my custom function taken from ActivitiScriptBase.java)

public void sendEmail(String recipient, String taskId) {
	String message_body = "<p>My HTML message <b>";
        ActionService actionService = getServiceRegistry().getActionService();
        Action mailAction = actionService.createAction(MailActionExecuter.NAME);
        mailAction.setParameterValue(MailActionExecuter.PARAM_SUBJECT, Notification.SUBJECT);        
        mailAction.setParameterValue(MailActionExecuter.PARAM_TO, recipient);
        mailAction.setParameterValue(MailActionExecuter.PARAM_FROM, Notification.FROM_ADDRESS);
        mailAction.setParameterValue(MailActionExecuter.PARAM_HTML, message_body);
        
        actionService.executeAction(mailAction, null);
}

All comments

jose_leon_coupa

In User tasks there is the "Allow Email notifications" checkbox that you can use, and define the content of the email with the "Email template" field. When the task is re-assigned to other user I think the only option is a Task listener. If you find another simpler approach, please share it. Thanks.

upforsin

That is exactly what am I looking for! Could you please share more information on how to find this option?

After a quick research, I understand that it is not an option in the Alfresco Share but within some Process Designer (App Designer?). Is this app avaiable from Community version?

jose_leon_coupa

I'm using APS and this is an option of the BPMN editor in activiti-app. If you have put a "User task" in the canvas, in the properties pane you will find the option to send the email. The Email templates are in the: Identity Management -> Tenants -> Email template.

I haven't worked with the Community Edition, so I'm not sure whether this is available there too; sorry.

Would you explain how are you implemented this using listeners? Yesterday I was trying this approach woth no success.

Best,

Jose

upforsin

Unfortunately, in the community version, we do not have activity-app.

If you want to implement it using TaskListeners:

1. In your task properties add new TaskListener as Java class on event "complete".

public void sendEmail(String recipient, String taskId) {
	String message_body = "<p>My HTML message <b>";
        ActionService actionService = getServiceRegistry().getActionService();
        Action mailAction = actionService.createAction(MailActionExecuter.NAME);
        mailAction.setParameterValue(MailActionExecuter.PARAM_SUBJECT, Notification.SUBJECT);        
        mailAction.setParameterValue(MailActionExecuter.PARAM_TO, recipient);
        mailAction.setParameterValue(MailActionExecuter.PARAM_FROM, Notification.FROM_ADDRESS);
        mailAction.setParameterValue(MailActionExecuter.PARAM_HTML, message_body);
        
        actionService.executeAction(mailAction, null);
}