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How to set different Task Description of same task in different groups ?

yash_patel_c2

Hi everyone, I have one task to review the document. When I start the workflow, I need to send that task to two different groups as below..

Reviewer Group (which has only one member who is main reviewer)
Backup Reviewer Group (which has 4 members who are considered as backup reviewer)

I need to send my task to both this group and I want different description in both the groups something like this..

For Reviewer Group description should be something like this "Hi Reviewer, Please review this document"
For Backup Reviewer Group description should be something like this "Kindly wait for the instruction to pull the task to review document"

Here, I am able to send the task to both the groups, but not able set two different description. Kindly guide me to solve this issue.

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Comments

bassam_al-saror

Did you try using a process variable to display the description?

Shouldn't you use two different tasks? One for Reviewer Group and another for Backup Reviewer Group?

yash_patel_c2

Hi Bassam Al-Sarori‌, Thanks for the response !

Yes, I tried using process variable to set the description by task.description, but it sets description task wise, here I'm sending the same task to both the groups, so it displays same description in both.

Two different task approach seems hard to get the solution, as, when primary reviewer from Reviewer Group will do the task, the task should be gone from both the groups, Reviewer Group as well as Backup Reviewer Group. If two different tasks will be used, then even if primary reviewer from the Reviewer Group will review the task, Backup Reviewer Group will also has to perform the other task assigned to them.

Can you suggest some alternative approach to do the same ?

Thanks

bassam_al-saror

So both groups are candidates of the same task?

yash_patel_c2

According to my approach towards the solution, I guess, Yes, both groups are candidates of the same task, as of now.