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Authentication information was not recognized after Records Management module

manetservice

Hello,
I have been using Alfresco CE 5.2 for several years, I decided to add the records management module, by copying the Repository amp file into "amps" and I have run bin \ apply_amps.bat
unfortunately, after this execution I can no longer access my alfresco share, it does not accept my login and password. this error message persists: "Your authentication information was not recognized or Alfresco Content Services may not be available at this time." - help me please because all our data is managed in this alfresco.

My anticipated thanks.

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Accepted answers

manetservice

I was able to solve my problem by uninstalling the amp records management by following this topic.
Thank you so much @cristinamr !

All comments

cristinamr

Good morning.

Please, attach your catalina.out and alfresco.log as soon as you can see that error. We can see there the technical problem behind.

Cheers,

Cristina.

manetservice

Thank you for your reply @cristinamr,

Here are the file : Alfesco log and the Catalina log

cristinamr

You have several errors.

Let's start one by one: in alfresco-log

java.net.UnknownHostException: domain.websitehostserver.net

have you got added your host in /etc/hosts?

Fix it. Stop your alfresco. Start up and please share with us only that part of your logs.

manetservice

i added the ip in hosts like this:
99.99.99.99 domain.websitehostserver.net
but that doesn't change anything, even in the alfresco2.log

manetservice

i added the ip in hosts like this:
99.99.99.99 domain.websitehostserver.net
but that doesn't change anything, even in the alfresco2.log

manetservice

i added the ip in hosts like this:
99.99.99.99 domain.websitehostserver.net
but that doesn't change anything, even in the alfresco.log (how to share the log with you, because my reply is marked as spam with the link google)

manetservice

@manetservice wrote:
Thank you for your reply @cristinamr,
Here are the file : Alfesco log and the Catalina log

Thank you for your reply.

I added the IP in the hosts like this:

99.99.999.99 domain.websitehostserver.net

but that does not change anything, and nothing is also changed in the log.
how to transfer the log to you because every time I put the link in the message it makes me that my message is a S P A M