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Error ClassNotFoundException - Fail to bootstrap Alfresco 7.1

maqsood

Hi Community,

I've set up newly ACS 7.x (seven.one) in an RHEL environment and bootstrapped the application first time. The bootstrap is getting failed for /alfresco, but successful for /share application. Sharing the logs from catalina.out file below as alfresco.log has 0 content.

Error is same as below for the two classes : WebDAVSessionListener & CORSContextListener

SEVERE: Error configuring application listener of class [org.alfresco.repo.webdav.WebDAVSessionListener]
java.lang.ClassNotFoundException: org.alfresco.repo.webdav.WebDAVSessionListener
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1407)

On further trouble shooting, I found both org.alfresco.repo.webdav.WebDAVSessionListener & org.alfresco.web.app.servlet.CORSContextListener are missing in alfresco.war\WEB-INF\lib\alfresco-repository-11.140.jar\org\alfresco\repo\webdav & alfresco.war\WEB-INF\classes\org\alfresco\web\app\servlet\

Has anbody encountered this issue in ACS7.1 community installation too?

Any fix/ suggestion/ pointer would be highly appreciated.

ENV: Alfresco 7.x (seven.one) Enterprise, Tomcat 9.0.48 & Postgres 13.3 on AWS EC2 (RHEL)

Regards,
Maqsood

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Comments

abhinavmishra14

Duplicate of this: https://hub.alfresco.com/t5/alfresco-content-services-forum/alfresco-7-1-bootstrap-failed/m-p/310429/highlight/true#M26160

Please check the installation steps carefully and see if you have been missing anything. Also check if alfresco.war is exploading correctly. Make sure right permissions are provided when starting the tomcat.

The classes are part of remore-api not repository:

https://github.com/Alfresco/alfresco-community-repo/blob/master/remote-api/src/main/java/org/alfresco/repo/webdav/WebDAVSessionListener.java

https://github.com/Alfresco/alfresco-community-repo/blob/master/remote-api/src/main/java/org/alfresco/web/app/servlet/CORSContextListener.java

maqsood

Hi Abhinav,

thanks for your reply.

I followed your post for step by step installation, war file seems to be exploded fine & permissions too (as below).

But wanted to check deploying amps (as in the post) to enterprise war is an issue? do I need to remove any amps?

Permissions:

[root@TESTENVAPP ~]$ ls -l /usr/local/alfresco71/
total 8
drwxr-xr-x 11 alfresco Alfresco 245 Nov 22 07:15 activemq
drwxrwxr-x 3 alfresco Alfresco 22 Nov 22 06:39 alf_data
drwxr-xr-x 7 root root 174 Nov 22 07:53 alfresco-content-services-distribution
drwxr-xr-x 2 alfresco Alfresco 35 Nov 22 10:15 alfresco-pdf-renderer
drwxr-xr-x 2 alfresco Alfresco 122 Nov 22 08:08 amps
drwxr-xr-x 2 alfresco Alfresco 89 Nov 22 08:08 amps_share
drwxr-xr-x 2 alfresco Alfresco 124 Nov 22 16:34 bin
drwxr-xr-x 3 alfresco Alfresco 34 Nov 22 10:28 exiftool
drwxr-xr-x 2 alfresco Alfresco 58 Nov 22 09:38 imagemagic
drwxr-xr-x 2 alfresco Alfresco 145 Nov 22 09:44 libreoffice
drwxr-xr-x 3 alfresco Alfresco 60 Nov 22 08:10 licenses
-rwxr-xr-x 1 alfresco Alfresco 2772 Nov 22 16:51 localTransformationService.sh
drwxr-xr-x 4 alfresco Alfresco 35 Nov 22 06:39 modules
drwxr-xr-x 11 alfresco Alfresco 4096 Nov 24 07:44 tomcat

[root@TESTENVAPP ~]# ls -l /usr/local/alfresco71/tomcat/
total 11372
-rw-r----- 1 alfresco Alfresco 0 Nov 23 07:57 alfresco.log
drwxr-xr-x 9 alfresco Alfresco 220 Nov 22 08:53 apache-tomcat-9.0.48
-rwxr-xr-x 1 alfresco Alfresco 11489338 Nov 22 07:36 apache-tomcat-9.0.48.tar.gz
drwxr-xr-x 2 alfresco Alfresco 4096 Nov 22 09:09 bin
-rw-r----- 1 alfresco Alfresco 18949 Jun 10 09:22 BUILDING.txt
drwxr-xr-x 3 alfresco Alfresco 254 Nov 23 08:18 conf
-rw-r----- 1 alfresco Alfresco 6210 Jun 10 09:22 CONTRIBUTING.md
drwxr-xr-x 2 alfresco Alfresco 4096 Nov 22 08:12 lib
-rw-r----- 1 alfresco Alfresco 57092 Jun 10 09:22 LICENSE
drwxrwxr-x 2 alfresco Alfresco 4096 Nov 24 07:43 logs
-rw-r----- 1 alfresco Alfresco 2333 Jun 10 09:22 NOTICE
-rw-r--r-- 1 alfresco Alfresco 1434 Nov 22 07:45 q
-rw-r----- 1 alfresco Alfresco 3372 Jun 10 09:22 README.md
-rw-r----- 1 alfresco Alfresco 6898 Jun 10 09:22 RELEASE-NOTES
-rw-r----- 1 alfresco Alfresco 16507 Jun 10 09:22 RUNNING.txt
drwxr-xr-x 4 alfresco Alfresco 32 Nov 22 06:39 shared
-rw-r----- 1 alfresco Alfresco 2578 Nov 24 07:48 share.log
-rw-r----- 1 alfresco Alfresco 5156 Nov 23 08:24 share.log.2021-11-23
drwxrwxr-x 2 alfresco Alfresco 48 Nov 24 07:43 temp
drwxrwxr-x 6 alfresco Alfresco 209 Nov 22 17:07 webapps
drwxrwxr-x 3 alfresco Alfresco 22 Nov 22 07:44 work
[root@TESTENVAPP ~]# ls -l /usr/local/alfresco71/tomcat/logs/
total 328
-rw-r----- 1 alfresco Alfresco 73358 Nov 22 17:07 catalina.2021-11-22.log
-rw-r----- 1 alfresco Alfresco 50335 Nov 23 16:41 catalina.2021-11-23.log
-rw-r----- 1 alfresco Alfresco 19716 Nov 24 15:07 catalina.2021-11-24.log
-rw-r----- 1 alfresco Alfresco 66809 Nov 24 15:07 catalina.out
-rw-r----- 1 alfresco Alfresco 0 Nov 22 07:44 host-manager.2021-11-22.log
-rw-r----- 1 alfresco Alfresco 0 Nov 23 07:57 host-manager.2021-11-23.log
-rw-r----- 1 alfresco Alfresco 0 Nov 24 07:43 host-manager.2021-11-24.log
-rw-r----- 1 alfresco Alfresco 1398 Nov 22 08:36 localhost.2021-11-22.log
-rw-r----- 1 alfresco Alfresco 2090 Nov 23 16:41 localhost.2021-11-23.log
-rw-r----- 1 alfresco Alfresco 1045 Nov 24 15:07 localhost.2021-11-24.log
-rw-r----- 1 alfresco Alfresco 2705 Nov 22 23:33 localhost_access_log.2021-11-22.txt
-rw-r----- 1 alfresco Alfresco 87843 Nov 23 16:13 localhost_access_log.2021-11-23.txt
-rw-r----- 1 alfresco Alfresco 9842 Nov 24 14:26 localhost_access_log.2021-11-24.txt
-rw-r----- 1 alfresco Alfresco 0 Nov 22 07:44 manager.2021-11-22.log
-rw-r----- 1 alfresco Alfresco 0 Nov 23 07:57 manager.2021-11-23.log
-rw-r----- 1 alfresco Alfresco 0 Nov 24 07:43 manager.2021-11-24.log
[root@TESTENVAPP ~]# ls -l /usr/local/alfresco71/tomcat/temp/
total 4
-rwxrwxr-x 1 alfresco Alfresco 0 Jun 10 09:22 safeToDelete.tmp
-rw-r----- 1 alfresco Alfresco 5 Nov 24 07:43 tomcat.pid
[root@TESTENVAPP ~]# ls -l /usr/local/alfresco71/tomcat/webapps/
total 604560
drwxr-x--- 9 alfresco Alfresco 138 Nov 22 17:07 alfresco
-rwxrwxr-x 1 alfresco Alfresco 220995356 Nov 22 17:07 alfresco.war
-rw-r--r-- 1 alfresco Alfresco 203873127 Nov 22 08:39 alfresco.war-1637600861798.bak
drwxr-x--- 6 alfresco Alfresco 119 Nov 22 08:39 ROOT
-rwxrwxr-x 1 alfresco Alfresco 275031 Nov 22 08:39 ROOT.war
drwxr-x--- 16 alfresco Alfresco 289 Nov 22 17:07 share
-rwxrwxr-x 1 alfresco Alfresco 97233568 Nov 22 17:07 share.war
-rw-r--r-- 1 alfresco Alfresco 95918128 Nov 22 08:39 share.war-1637600865918.bak
drwxr-x--- 4 alfresco Alfresco 54 Nov 22 08:39 _vti_bin
-rwxrwxr-x 1 alfresco Alfresco 762848 Nov 22 08:39 _vti_bin.war
[root@TESTENVAPP ~]# ls -l /usr/local/alfresco71/tomcat/work/
total 0
drwxr-x--- 3 alfresco Alfresco 23 Nov 23 08:20 Catalina
[root@TESTENVAPP ~]# ls -l /usr/local/alfresco-search-services/
total 20
drwxr-xr-x 4 solr Solr 72 Nov 23 05:49 licenses
drwxrwxr-x 3 solr Solr 128 Nov 23 06:09 logs
-rwxr-xr-x 1 solr Solr 1328 Nov 23 05:49 README.MD
drwxr-xr-x 6 solr Solr 159 Nov 23 05:49 solr
drwxrwxr-x 7 solr Solr 125 Nov 23 06:04 solrhome
-rwxr-xr-x 1 solr Solr 6764 Nov 23 05:49 solr.in.cmd
-rwxr-xr-x 1 solr Solr 7523 Nov 23 06:25 solr.in.sh
[root@TESTENVAPP ~]# ls -l /usr/local/alfresco-search-services/logs/
total 32
drwxr-xr-x 2 solr solr 6 Nov 23 06:04 archived
-rwxrwxr-x 1 solr Solr 1770 Nov 23 05:49 log4j.properties
-rwxrwxr-x 1 solr Solr 245 Nov 23 05:49 README.txt
-rw-r--r-- 1 solr solr 920 Nov 23 06:04 solr-8983-console.log
-rw-r--r-- 1 solr solr 5718 Nov 23 06:07 solr_gc.log
-rw-r--r-- 1 solr solr 11001 Nov 23 06:04 solr.log
[root@TESTENVAPP ~]# ls -l /usr/local/alfresco-search-services/solrhome/
total 8
drwxr-xr-x 6 solr solr 91 Nov 23 06:04 alfresco
drwxrwxr-x 2 solr Solr 24 Nov 23 05:49 alfrescoModels
drwxr-xr-x 6 solr solr 91 Nov 23 06:04 archive
drwxrwxr-x 2 solr Solr 93 Nov 23 06:23 conf
-rwxrwxr-x 1 solr Solr 95 Nov 23 05:49 security.json
-rwxrwxr-x 1 solr Solr 151 Nov 23 05:49 solr.xml
drwxrwxr-x 4 solr Solr 36 Nov 23 05:49 templates
[root@TESTENVAPP ~]#

Regards,

Maqsood

maqsood

I resolved it by removing amp 'ootbee-support-tools-repo' from 'alfresco.war'. the bootstrap for /alfresco context started, however, having issue in database connection (running on different machine with Postgres 13.3) which I am looking into currently.

Any pointer why Am I getting this error? do I need to do any change at db level to allow access to database since it is freshly installed?

I am able to ping the db machine though.

Error:

Caused by: org.postgresql.util.PSQLException: Connection to 10.131.3.131:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.
at org.postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(ConnectionFactoryImpl.java:303)

Regards,

Maqsood

abhinavmishra14

I am not sure why that amp would have caused issue, it works fine in my case and i have done several installations as well. But glad you are unnblocked for now.

The other error is saying that repo is not able to connect to the pgsql running on that iport, Please check if connections/firewalls/ports are open and allowed to do so.