Alfresco Warning error in log when server crash

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jps000

hi all, would like to seek your expertise on the below error on what it might mean.. our alfresco crashed and after checking the logs, we saw this error message.. there's no one in our team who knows alfresco and we are desperate for any help we can get.. appreciate any response... thanks!

2022-03-03 15:47:19,280 WARN [org.alfresco.repo.content.metadata.AbstractMappingMetadataExtracter] [http-nio-8080-exec-4] Metadata extraction failed (turn on DEBUG for full error): Extracter: org.alfresco.repo.content.metadata.PdfBoxMetadataExtracter@47e033cf Content: ContentAccessor[ contentUrl=store://2022/3/3/15/46/61052f02-2cb3-4eb9-a94a-d9b9af2c1ae4.bin, mimetype=application/pdf, size=1567525, encoding=UTF-8, locale=en] Failure: nullnull

abhinavmishra14

This means that metadata extrator is trying to extract the metadata and getting failed either due to not able to read the content or configuration is not done correctly. 

However, it should not cause alfresco to crash. Could you please enable following logs, review the logs and share the logs alfresco.log, catalina.out log so it can be reviewed ? Also are using local transformation service or legacy ?

log4j.logger.org.alfresco.repo.content.metadata.AbstractMappingMetadataExtracter=DEBUG

or

log4j.logger.org.alfresco.repo.content.metadata=DEBUG

log4j.logger.org.alfresco.repo.transaction.RetryingTransactionHelper=DEBUG