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Issue with office : document is locked

dareal

Hello !

I use Alfresco community 6.2 on centos 7.

I have succefully installed AOS 1.3 (with ssl). So with any office document I can click on "Modify in Microsoft Office". But there's a problem after editing and close any document with office. In Alfresco it says : " This document is locked by you" even if I have properly close Office.

However I see no error in log files.

Have you ever face this problem and do you know how to resolve it please ?

Thank you.

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Comments

EddieMay

Hi @dareal

Are you working in Share or the Alfresco Content Application? Also, is this problem reproducible on different browsers?

Cheers,

dareal

Hello @EddieMay

I'm working with share. And this problem occurs in chrome and firefox. With IE I've got an error : Failed to open Microsoft Office...

It seems that it's the same problem as this (at the end): https://hub.alfresco.com/t5/alfresco-content-services-forum/alfresco-office-services-returns-127-0-0-1-in-url/m-p/18045

Daryl

EddieMay

Hello @dareal

Have you tried setting

aos.baseUrlOverwrite

Cheers,

dareal

@EddieMay

Yes I have set the variable like this :

aos.baseUrlOverwrite=https://alfresco974:8443/alfresco/aos

According to the doc (https://docs.alfresco.com/aos/concepts/aos-issues.html), I use https for office. I have tried http just in case, but it didn't work.

The only embarrassing thing is that in the doc, the alfresco requierement version is 6.2.2 (https://docs.alfresco.com/aos/concepts/aos-prereqs.html). I use 6.2.0 because I can't find Community version for 6.2.2.

Daryl