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Insert PDF operation failed in Alfresco community 5.0

ejike

Good day All,

When I use the Insert pages into PDF feature in Alfresco, I always get an insert pdf failure prompt like the image below:

I do not know where to get the logs from to show what is happening at the backend but if anyone can direct me on how to get the logs or which file the logs reside in, I would be grateful.

I look forward to your responses.

Thanks and BR,

Ejike

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Comments

abhinavmishra14

Seems like you are using pdf-toolkit may be this one if so: https://github.com/OrderOfTheBee/alfresco-pdf-toolkit/tree/master

try enabling debug logs for following (<YourAlfrescoInstallPath>/tomcat/shared/classes/alfresco/extension/custom-log4j.properties):

log4j.logger.org.alfresco.extension.pdftoolkit=DEBUG

with abobe logger you will get any additional into in <YourAlfrescoInstallPath>/alfresco.log and <YourAlfrescoInstallPath>/tomcat/logs/catalina.out

Additionally you can check browser console and network to see if requests are being sent correctly.

ejike

Good day @abhinavmishra14 ,

Yes I am using the pdf-toolkit.

Find below the images of the files in the extension folder, I see the "custom-log4j.properties.sample" but must it have a "sample" at the end?

Also, please is this also the right the script to enable the DEBUG command?
custom-log4j.properties file in the extension foldercustom-log4j.properties script

I look forward to your response.

Kind regards,

Ejike

abhinavmishra14

Yes that seems correct place. No .sample from extension should be removed.

The file should just be as: custom-log4j.properties

ejike

Good day @abhinavmishra14 ;

I have added the debug code as instructed and I have run the "insert" operation from the alfresco pdf-toolkit but it has failed.

Please where do I get the logs from, so I can post it here for the neccessary support?

regards,

Ejike