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Admin password randomly gets changed!

Awby

Greetings,

I'm using Alfresco 6.2.0-ga (Docker installation) in my VPS. It's running smothly but I always have this issue with my admin password gets changed randomly, and I have to reset it everytime from the Database.

I'm the only one who have the access to the VPS&Admin area, and when the password changes, I can't find anything in .bash_history.

There is not clear patters on when this happens, so I really confused.

Does anyone know this issue ? and is a complete reinstall would fix this issue?

Thank you in advice.

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Alfresco Content Services

Comments

fedorow

Never, never, never do any changes in Alfresco database. It is better to forget you have it.

To change admin password assign admin rights to known user and reset it in admin console.

Instructions here:

https://docs.alfresco.com/6.2/concepts/admin-password.html

Awby

Hello,

I apologies, I think I reached a bad conclusion, the admin password did not change, I was just no able to login.

I'm running the docker image 6.2 on ubuntu 18.04, I checked http://localhost:8080/alfresco, and the link was not accessible, but http://localhost:8080/share was working.

I have checked docker ps, and all containers seems to be up.

CONTAINER ID        IMAGE                                     COMMAND                  CREATED             STATUS              PORTS                                                                                                NAMES
f96489130d54        alfresco/acs-community-ngnix:1.0.0        "/entrypoint.sh"         20 hours ago        Up 20 hours         80/tcp, 0.0.0.0:8080->8080/tcp                                                                       root_proxy_1
48234797b146        alfresco/alfresco-search-services:1.4.0   "/bin/sh -c '$DIST_D…"   20 hours ago        Up 20 hours         0.0.0.0:8083->8983/tcp                                                                               root_solr6_1
0054e35d5366        alfresco/alfresco-activemq:5.15.8         "/bin/sh -c '${ACTIV…"   20 hours ago        Up 20 hours         0.0.0.0:5672->5672/tcp, 0.0.0.0:8161->8161/tcp, 0.0.0.0:61613->61613/tcp, 0.0.0.0:61616->61616/tcp   root_activemq_1
2278de6d84bd        alfresco/alfresco-share:6.2.0             "/usr/local/tomcat/s…"   20 hours ago        Up 20 hours         8000/tcp, 8080/tcp                                                                                   root_share_1
825e78b07978        alfresco/alfresco-pdf-renderer:2.1.0      "/bin/sh -c 'java $J…"   20 hours ago        Up 20 hours         0.0.0.0:8090->8090/tcp                                                                               root_alfresco-pdf-renderer_1
5a60be8b62f2        alfresco/alfresco-imagemagick:2.1.0       "/bin/sh -c 'java $J…"   20 hours ago        Up 20 hours         0.0.0.0:8091->8090/tcp                                                                               root_imagemagick_1
47d41a85e117        alfresco/alfresco-libreoffice:2.1.0       "/bin/sh -c 'java $J…"   20 hours ago        Up 20 hours         0.0.0.0:8092->8090/tcp                                                                               root_libreoffice_1
c19dbd58adea        alfresco/alfresco-tika:2.1.0              "/bin/sh -c 'java $J…"   20 hours ago        Up 20 hours         0.0.0.0:8093->8090/tcp                                                                               root_tika_1
91a2248b156c        alfresco/alfresco-transform-misc:2.1.0    "/bin/sh -c 'java $J…"   20 hours ago        Up 20 hours         0.0.0.0:8094->8090/tcp                                                                               root_transform-misc_1
aeb78893f526        postgres:11.4                             "docker-entrypoint.s…"   20 hours ago        Up 20 hours         0.0.0.0:5432->5432/tcp                                                                               root_postgres_1

I restared the docker-compose, and I was able to login again.

Can you please help me? I had this issue for months now, and I have reinstalled Alfresco on new server but the same issue persists.

abhinavmishra14

Per your "docker ps" results, i dont see alfresco container running. This is the reason you are not able to login but you share login because share container is up and running correctly.

This could due to memory issues, At least 8 GB memory is required to run all containers.

Alfresco container seems to be getting crashed due to lack of memory.

Try 'docker stats' command and see the resource details and try increasing memory memory and restart all containers again.

You can find some additional details here:

https://hub.alfresco.com/t5/alfresco-content-services-forum/new-to-alfresco-not-able-to-login-docker-alfresco-6-community/m-p/301078/highlight/true#M20745

https://hub.alfresco.com/t5/alfresco-content-services-forum/question-about-alfresco-down-in-alfresco-6-2-0-using-ftp/m-p/300861/highlight/true#M20590

Awby

Thank you for your reply.

My VPS had already 8 GB of RAM and 2 CPU, I have upgrade it to 16 GB and 4 CPU, but the same issue persists, I can't login to the admin.

I have augmented the memory limit for the alfresco container :

8fcaee1a34a0        root_proxy_1                   0.00%               2.512MiB / 128MiB    1.96%               5.98kB / 4.86kB     0B / 0B             3
7045a3657c73        root_alfresco_1                0.31%               1.38GiB / 3.906GiB   35.34%              3.45MB / 193kB      0B / 0B             61
493df6d938f9        root_imagemagick_1             0.21%               248.6MiB / 1GiB      24.28%              4.07kB / 130kB      0B / 0B             30
527e128af323        root_solr6_1                   0.53%               639.8MiB / 2GiB      31.24%              38.3kB / 354kB      0B / 0B             93
ce6a0ebe3819        root_postgres_1                0.00%               8.316MiB / 512MiB    1.62%               138kB / 2.88MB      0B / 0B             7
c256a4e166f9        root_libreoffice_1             0.16%               255.2MiB / 1GiB      24.92%              3.7kB / 29.3kB      0B / 0B             39
b7b6aca458af        root_share_1                   0.17%               360.6MiB / 1GiB      35.21%              1.46kB / 0B         0B / 0B             45
29b1822f625c        root_alfresco-pdf-renderer_1   0.15%               237.2MiB / 1GiB      23.16%              3.24kB / 2.17kB     0B / 0B             30
5ba97b6199ea        root_transform-misc_1          0.14%               263.8MiB / 1GiB      25.76%              5.6kB / 6.53kB      0B / 0B             28
42717dda30fe        root_activemq_1                0.22%               234.8MiB / 1GiB      22.93%              2.04kB / 164B       0B / 0B             47
fc2cf3ef49e7        root_tika_1                    0.17%               252.8MiB / 1GiB      24.68%              7.45kB / 52.6kB     0B / 0B             28

So the old issue seems to be fixed, the container does sno crash anymore, but when I visit http://myIP:8080/ I get this error:

Cannot find Alfresco Repository on this server. (Does this application have access to alfresco-global.properties? Does this application have cross-context permissions?)

This is a fresh installtion on a fresh Ubuntu 18.04, the only modifications I did was to augment the mem_limit.

I have checked the file /usr/local/tomcat/shared/classes/alfresco-global.properties in the root_alfresco_1 container, and I found it empty.

Can you pelase help me fix this issue.