In our file plan, a retention schedule was assigned to a records category that really makes no sense but now means that the records contained within can no longer be moved or it's metadata edited.
Retention Steps:
1 Cut Off after 2 year(s)
2 Retain after 1 year(s)
After a record makes it through the above steps, we can no longer undo the cutoff which then means there's no way to edit the metadata or move the record to another folder. The undoCutoff action is no longer available when a record reaches the end of this lifecycle.
Again, this retention schedule should not have been set up this way but can anyone think of a way to remove the rma:cutoff aspect at least so the records can be re-filed to a properly setup category? Worst case is that the record category is recreated with the proper disposition schedule and then the records are copied to it but that loses and existing links or history on these records.
Thanks,
Neil