Important Note Regarding Deployments: Deployments will happen weekly every Monday between 1:30PM ET - 3:30PM ET. While a deployment is in progress the site may be temporarily unavailable until the deployment process has finished. In the event we need to make additional deployments outside of this scheduled time we will post specific information here.
| Community Section, Page or Application | Status Notes |
|---|---|
| Account Details Section | Known issue with Ambassador Program where organizational permission settings could not be fully migrated, resulting in all permissions defaulting to "ON" at launch; a fix to restore previous settings is expected mid-May. |
| Contact Us Page | no known issues |
| Dashboard & Widgets | no known issues |
| Help Center Guide | no known issues |
| Hyland Feedback Form | no known issues |
| My Profile Section | no known issues |
| My Support Cases | no known issues |
| New Support Case Intake Form | no known issues |
| Partner Dashboard & Tools | no known issues |
| Partner - License Fee Schedule | no known issues |
| Partner - Customer List | no known issues |
| Partner - Dashboard & Links | no known issues |
| Projects and Issues | no known issues |
| Resources (articles, wikis, documents, etc) | no known issues |
| Search & Search Results Pages | no known issues |
| Support Landing Page | no known issues |
| Support - My Support Cases Page & Widget | Users report inability to load support cases into My Cases page due to network settings blocking part of the solutions. For emergencies, please attempt to submit a case from a different network or with a mobile device. |
| Support - New Support Cases Page | Users report inability to create new cases due to network settings blocking part of the solutions. For emergencies, please attempt to submit a case from a different network or with a mobile device. |