We are working to make Hyland’s digital ecosystem feel more connected, consistent, and easier to use. Today, customers may encounter different destinations, inconsistent navigation, and experiences that do not always match what they expect to find. This project is focused on improving that experience over time by making key digital destinations clearer, reducing friction, and helping users get to the right information faster.
At a high level, Digital Experience Alignment is about organizing Hyland’s digital experiences in a way that better supports how customers actually work. That includes creating clearer homes for product documentation, support-related tasks, and community engagement, while laying the foundation for a more seamless journey across those experiences.
This work matters because a better digital experience helps customers spend less time figuring out where to go and more time getting value from Hyland solutions. Over time, this initiative is intended to support a more intuitive ecosystem with clearer destinations, stronger continuity across platforms, and more relevant experiences for users.
We are sharing this project because we want the community to understand what is changing, why it is changing, and how to prepare. Just as important, we want to hear from you. Your feedback helps us identify friction, validate assumptions, and improve the experience in ways that are practical for the people who use it every day.
Why this project matters
- Clearer destinations for documentation, support, and community
- Less confusion across Hyland’s digital ecosystem
- A more connected experience over time
- An opportunity for customers and partners to help shape what comes next