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pdf conversion error

jwtenpas

After installing Open Office 2.2.1 the conversion form word to pdf doesn't work. I get the following error:

Failed to run Actions due to error: No transformation exists between mimetypes application/octet-stream and application/pdf

How can I solve this problem

With kind regards

Jan-Willem

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Comments

mikeh

Your Word documents are being saved with the mimetype "application/octet-stream" rather than "application/msword". This can happen if you save directly to the Alfresco CIFS interface (see http://issues.alfresco.com/browse/AR-1636 for details)

This has been fixed in the 2.1 Enterprise branch and will be part of the community update released in a few weeks.

The workaround is to either save locally then copy to the CIFS path, or use the web client to upload.

Mike