Download Content link mangling filename

As we transition to the new Hyland Community, some post links may be temporarily disrupted as we finalize redirects. We apologize for the inconvenience and are working to resolve this as quickly as possible. Details.

csiege

When selecting the "Download Content" link from a file detail page, the filename is mangled resulting in the filetype not being recognized and the filename just being trashed.

Can't seem to find how to specify a different behavior.

the filename ends up getting changed to soemthing like:

=_ISO-8859-1_Q_originalfilename.doc_

This may be something simple, but I can't get it. ">😐

Anyone else have this problem?  Some configuration issue?

thanks.

Chris

kevinr

This might seem a strange question, but what browser are you using to download the content? For attached content, the download servlet encodes the filename using the ISO-8859-1 standard (to allow encoding of UTF-8 characters etc.) and this works fine on all the browsers and systems we've tested. This is a standard well used and understood by modern browers.

Thanks,

Kevin