Connect server is not reachable

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Sadish_V

I am new to Nuxeo. I have no idea how to resolve this issue. I did the default installation of nuxeo (Nuxeo Platform 5.9.1). Whenever I login to the platform and try to access "Admin Center -> Update Center" then the page is showing "Nuxeo Connect server is not reachable...". Also in server.log I can able to see the following error. Please help to resolve it.

2014-03-04 16:38:27,416 WARN  [http-bio-MyIP-8080-exec-58] [org.nuxeo.connect.connector.AbstractConnectConnector] Connect Server is not reachable
2014-03-04 16:38:27,416 WARN  [http-bio-MyIP-8080-exec-58] [org.nuxeo.connect.client.status.ConnectStatusHolder] can not reach connect server
org.nuxeo.connect.connector.CanNotReachConnectServer: The host did not accept the connection within timeout of 10000 ms
	at org.nuxeo.connect.connector.http.ConnectHttpConnector.execServerCall(ConnectHttpConnector.java:119)
	at org.nuxeo.connect.connector.AbstractConnectConnector.execCall(AbstractConnectConnector.java:126)
	at org.nuxeo.connect.connector.AbstractConnectConnector.getConnectStatus(AbstractConnectConnector.java:134)
	at org.nuxeo.connect.connector.http.ConnectHttpConnector.getConnectStatus(ConnectHttpConnector.java:155)
	at org.nuxeo.connect.client.status.ConnectStatusHolder.getStatus(ConnectStatusHolder.java:91)
	at org.nuxeo.connect.client.status.ConnectStatusHolder.getStatus(ConnectStatusHolder.java:63)
	at org.nuxeo.connect.client.jsf.ConnectStatusActionBean.isConnectServerReachable(ConnectStatusActionBean.java:203)
	at org.nuxeo.connect.client.jsf.ConnectStatusActionBean.getConnectUpdateStatusInfo(ConnectStatusActionBean.java:395)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Thierry_Martins

hello,

your computer is probably in a network without direct access to Internet. This can be configured within the wizard, that is displayed the first time Nuxeo is started. Or you can add the needed parameters in your nuxeo.conf. Depending on your kind of proxy, you'll have to set these properties

nuxeo.http.proxy.host
nuxeo.http.proxy.port
nuxeo.http.proxy.login
nuxeo.http.proxy.password
nuxeo.http.proxy.ntlm.host
nuxeo.http.proxy.ntlm.domain
nuxeo.http.proxy.pac.url (only since 5.9.3)

More information about configuration properties here

Thierry