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Some files are not searchable using advance search

fouada

Hi Everyone,

We are using alfresco 4.1.4 and some documents are not searchable using advance search. We have already tried re-indexing but it didn't resolve the issue,

Please share some alternatives we can use to make the files searchable. This issue is of Production so please help us it is urgent.

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Comments

mrks_js1

you need to provide more information!

what are the visible differences between a searchable and a non-searchable document? which aspects are set? what are you searching for.

since you seem to be on enterprise you should also be able to contact alfresco support.

fouada

Firsly I appreciate your quick response.

I am searching document by its name and it gives zero result, but document is present in a particular site.We have already tried Solr re-indexing but it was not helpful. We are using alfresco 4.1.4 so we can't have alfresco support.

Is there any way to find out how many document are not searchable in alfresco.

Thanks,

Fouad

mitpatoliya

Could you please post details with example on what is searchable and what is not?

Is there any comment pattern in all non searchable documents? Ex. White space in names, Special characters in name etc..

Also check your solr.logs and see if there is any error related to indexes there.

mrks_js1

so, if you upload a document "communityTest.txt" and you search for NAME:"communityTest.txt" you dont find it?

have you had a look in the solr console yet?

Connecting to the SSL-protected Solr web application | Alfresco Documentation

get details about 'alfresco' core. specifically fts report stats:

FTS Status Clean, FTS Status Dirty, FTS Status New

please post them or upload a screenshot

fouada

Like test.mdl is searchable while test1.mdl is not searchable.There is not any White space , Special characters in name.

When I remove extension from file name it get searched. Don't know what is problem indexing or database.

kalpesh_c2

Cannot be sure about exact issue. You should check if there is any configuration change in solr indexing properties. Be sure to check if you are searching by keywords, title or name. I assume, your setup does not have any customization in advance search.

When I bump into such issues, I use node browser to validate my search query. It gives details about properties as well. Be sure to check if you the property you are searching for is having appropriate value in node browser. As Markus mentioned, try searching using attribute query.

Try performing the same search with two fresh files. May be, indexes got corrupted while you uploaded these files. Keep your eyes on logs and share log if you see issues.

Thanks,

Kalpesh

ContCentric

fouada

Hi Markus,

I am able to search newly uploaded document but But there are some old document in repository which are not searchable by name and any other property in advance search.

I have configured solr console what can I look for using solr admin console

Please tell from where we can get these FTS Status Clean, FTS Status Dirty, FTS Status New,Is there any Url or something or from solr admin console

we can get FTS Status

Thank you very much again for sharing information.

binduwavell

Please provide a node dump for one of the nodes you can't find via search. Also please provide an exact sample search you are attempting that is failing. Ideally attempt to find the node via the Node Browser rather than the UI and then provide your findings with exact queries that fail and if you find any, ones that work.

fouada

Hi Bindu,

I have searched using node browser by providing nodref of unsearchable document and successfully found it But using advance search UI It fails.

I have also compare properties came in node browser with documents property and it is same.

Thanks,

Fouad

fouada

Hi Kalpesh,

I have checked document using node browser and property are appropriate. Fresh files are searchable checked by uploading new files.

Thanks,

Fouad