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Alfresco is running without Share Services

michael_s1

Hi, I hope someone can help.

I have activated passthru authentication, but since doing so, I am getting the message "Alfresco is running without Share Services. See your System Administrator for more details."

I have made the same change to two servers, one running Alfresco One trial 5.1.1 and one running Alfresco Community 5.1.0 (r127059-b7). Both are displaying the same issue.

The authentication chain is:

authentication.chain=alfinst:alfrescoNtlm,passthru1assthru,ad1:ldap-ad,ad2:ldap-ad

ntlm.authentication.sso.enabled=true

ldap.authentication.active=false

Contents of passthru-authentication-context.properties

passthru.authentication.useLocalServer=False

passthru.authentication.domain=

passthru.authentication.servers=AU\\server22.ourdomain.com,server22.ourdomain.com

passthru.authentication.authenticateCIFS=false

passthru.authentication.connectTimeout=5000

passthru.authentication.offlineCheckInterval=300

passthru.authentication.protocolOrder=TCPIP,NetBIOS

passthru.authentication.defaultAdministratorUserNames=jsmith,admin

The LDAP synchronisation is working great. I have two because I am getting two different groups of people.

Users can sign on with no problem. admin can sign on using the alfrescoNtlm.

If I remove passthru, the error goes away.

I am using http port 8080 and all other settings are out of the box.

In alfresco-global.properties

The line share.host is fully qualified instead of 127.0.0.1

share.host=server101.ourdomain.com

Any help or pointers appreciated.

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Accepted answers

kaynezhang

As Gethin James Said in order to make share work ,you need to install share-service amp into repository and make sure share'version number is equal to shareServices amp's version number.

You have two options to check whether share-service amp is installed correctly and it's version number.

option 1 is using the Module Management Tool (MMT),you can refer to http://docs.alfresco.com/5.0/concepts/dev-extensions-modules-management-tool.html for detail information

option 2 : You can turn on your browser's debugging tool, and you'll find something like this on console

2016-01-21 11:09:24,195 DEBUG [webscripts.connector.RemoteClient] [http-bio-8080-exec-4] Executing (GET) http://localhost:8080/alfresco/api/- default-/private/alfresco/versions/1/modulepackages/alfresco-share-services?alf_ticket=TICKET_a6a38ec6b63f78c3fb9d63e9e4bbd2350cffa422

trace the message you will find the cause of the issue.

After checking the share-service amp status ,if you find it is not installed correctly or version not match,you'd better reinstall the correct share-service amp version using mmt.

if you find it installed correctly and version matches ,you can disable the waring(not recommended) by following steps

open file ${SHARE_ROOT_FOLDER}/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/share/imports/share-header.lib.js with a text editor

and find something like this

{

id: "HEADER_SHARE_SERVICES_WARNING",

config: {

shareServices: getShareServices(),

shareVersion: getShareVersion(),

userIsAdmin: user.isAdmin

}

comment it out like

{

id: "HEADER_SHARE_SERVICES_WARNING",

config: {

shareServices: getShareServices(),

shareVersion: getShareVersion(),

userIsAdmin: user.isAdmin

}

All comments

gethin

To work with Share you need to have the "share-services" amp installed on the repository and the version numbers need to match. If you call the following url do you see share-services installed as a module?

http://localhost:8080/alfresco/api/-default-/private/alfresco/versions/1/modulepackages/

via Share the url is:

http://localhost:8081/share/proxy/alfresco-api/-default-/private/alfresco/versions/1/modulepackages/

I don't think your issue is to do with Authentication. The warning message is only shown for the first 15 seconds of a log in, so that's probably where you see the difference.

kaynezhang

Please visit following url with admin account and check it's return to see if share servcie amp is correcty installed
http://server ort/alfresco/api/default/private/alfresco/versions/1/modulepackages/alfresco-share-services

michael_s1

Thank you for helping. When I go to http://localhost:8080/alfresco/api/-default-/private/alfresco/versions/1/modulepackages/

I am prompted for a login. I key in admin and the admin password that works for the admin console and also for logging in to share and this is not accepted. It keeps prompting. I have tried my username (I am set up as an admin) and this is also not accepted.

When I cancel from the login pop-up, I get a web page saying "Unauthorised"

"message" : "08300011 Authentication failed for Web Script org\/alresco\/api/\ResourceWebScript.get".

michael_s1

I cannot get to this link as I cannot logon it. What credentials do I use as the admin one does not work.

Please note that if I remove passthru from the authentication chain the warning message about share services not running does not come up. Thank you.

kaynezhang

As Gethin James Said in order to make share work ,you need to install share-service amp into repository and make sure share'version number is equal to shareServices amp's version number.

You have two options to check whether share-service amp is installed correctly and it's version number.

option 1 is using the Module Management Tool (MMT),you can refer to http://docs.alfresco.com/5.0/concepts/dev-extensions-modules-management-tool.html for detail information

option 2 : You can turn on your browser's debugging tool, and you'll find something like this on console

trace the message you will find the cause of the issue.

After checking the share-service amp status ,if you find it is not installed correctly or version not match,you'd better reinstall the correct share-service amp version using mmt.

if you find it installed correctly and version matches ,you can disable the waring(not recommended) by following steps

open file ${SHARE_ROOT_FOLDER}/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/share/imports/share-header.lib.js with a text editor

and find something like this

{

id: "HEADER_SHARE_SERVICES_WARNING",

config: {

shareServices: getShareServices(),

shareVersion: getShareVersion(),

userIsAdmin: user.isAdmin

}

comment it out like

{

id: "HEADER_SHARE_SERVICES_WARNING",

config: {

shareServices: getShareServices(),

shareVersion: getShareVersion(),

userIsAdmin: user.isAdmin

}

michael_s1

Hi kayne

Thanks so much for pointing me on how to check my versions:

Below is the output of alfresco-mmt.jar

\alfresco-community\java\bin>java -jar \alfresco-community\bin\alfresco-mmt.jar list \alfresco-community\tomcat\webapps\alfresco.war

Module 'alfresco-share-services' installed in 'D:\alfresco-community\tomcat\webapps\alfresco.war'

- Title: Alfresco Share Services AMP

- Version: 5.2.0

- Install Date: Tue Jun 21 20:17:12 AEST 2016

- Description: Module to be applied to alfresco.war, containing APIs for Alfresco Share

Module 'alfresco-aos-module' installed in 'D:\alfresco-community\tomcat\webapps\alfresco.war'

- Title: Alfresco Office Services Module

- Version: 1.1

- Install Date: Tue Jun 21 20:17:11 AEST 2016

- Description: Allows applications that can talk to a SharePoint server to talk to your Alfresco installation

Below is the share version installed. Please note that I only used the one installer and have never upgraded. This issue is also in the Alfresco One 5.1.1.

Contents of manifest.**** for share

Manifest-Version: 1.0

Implementation-Title: Alfresco Share WAR

Implementation-Version: 5.1.f

Built-By: build

Specification-Vendor: Alfresco Software

Build-Revision: 125711

Build-Name: Alfresco - Share 5.1... - 5.1.f

Created-By: Apache Maven 3.2.5

Implementation-URL: http://www.alfresco.org/alfresco-share-parent/share/

Build-Date: 2016-04-22T22:30:05Z

Implementation-Vendor: Alfresco Software

Build-Number: 6

Implementation-Vendor-Id: org.alfresco

Build-Jdk: 1.7.0_55

Specification-Title: Alfresco Share WAR

Build-Key: ALF-CSHARE15-JOB1-6

Specification-Version: 5.2.0

Archiver-Version: Plexus Archiver

Name: Share Libraries

freemarker: 2.3.20-alfresco-patched

alfresco-core: 6.1

yui: 2.9.0-alfresco-20141223

webscripts: 6.5

alfresco-jlan: 6.0

surf: 5.1.f

aikau: 1.0.63

rhino: 1.7R4-alfresco-patched

spring: 3.2.14.RELEASE

Name: Source-control

Source-Url: https://svn.alfresco.com/repos/alfresco-enterprise/web-apps/Share/tags/5.1.f

Source-Revision: 125711

Last-change-Revision: 125711

I think what I am seeing is a bug in Alfresco since the share version and the share-services version are both 5.2.0.

I will comment the check as per your instructions so as to avoid the error.

Many thanks and regards

Michael

anon26949

The same problem:

[bykov@docflow /]$ java -jar /opt/alfresco-community/bin/alfresco-mmt.jar list /opt/alfresco-community/tomcat/webapps/alfresco.war
Module 'alfresco-aos-module' installed in '/opt/alfresco-community/tomcat/webapps/alfresco.war'
   -    Title:        Alfresco Office Services Module
   -    Version:      1.1.4
   -    Install Date: Thu Jan 05 18:29:45 SAMT 2017
   -    Description:   Allows applications that can talk to a SharePoint server to talk to your Alfresco installation
Module 'alfresco-share-services' installed in '/opt/alfresco-community/tomcat/webapps/alfresco.war'
   -    Title:        Alfresco Share Services AMP
   -    Version:      5.2.0
   -    Install Date: Thu Jan 05 18:29:44 SAMT 2017
   -    Description:   Module to be applied to alfresco.war, containing APIs for Alfresco Share

dbiggins

FWIW, I get the problem in 5.1.1 if i enable kerberos for 'Browser Based Automatic Login'. If i disable kerberos, the error goes away.

Module 'alfresco-share-services' installed in 'tomcat/webapps/alfresco.war'
   -    Title:        Alfresco Share Services AMP
   -    Version:      5.1.1
   -    Install Date: Mon Dec 19 22:50:57 EST 2016
   -    Description:   Module to be applied to alfresco.war, containing APIs for Alfresco Share

darkstar1

I can also confirm this. I just installed 5.2 and enabled Kerberos and see the same issue

resplin

‌ Instead of commenting on an old thread that appears to have resolved the issue, it is helpful if you create a new one for your specific issue. Also, do you have Kerberos enabled?

‌ and ‌ Can one of you create an issue in the ALF project at http://issues.alfresco.com with details on how exactly you configured your system? Thank you.

darkstar1

Ok. It'll have to be early next week sometime.

mrks_js1

I had the same issue:

[ACE-5682] Share displays the "Alfresco is running without Share Services.See your...." message when external

authentica…

I believe it also had something to do with the browser cache.

the real issue (if i recall correctly) is that share-config-custom has changed a bit (new api endpoint):

<endpoint>
         <id>alfresco-api</id>
         <parent-id>alfresco</parent-id>
         <name>Alfresco Public API - user access</name>
         <description>Access to Alfresco Repository Public API that require user authentication.
           This makes use of the authentication that is provided by parent 'alfresco' endpoint.</description>
         <connector-id>alfresco</connector-id>
         <endpoint-url>http://localhost:8080/alfresco/api</endpoint-url>
         <identity>user</identity>
</endpoint>‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

compare http://docs.alfresco.com/5.0/tasks/share-change-port.html / http://docs.alfresco.com/5.1/tasks/share-change-port.html

anon26949

Richard Esplin Thank you very much for your comment!.. My comment is also quite old... Now everything works fine. No, Kerberos was disabled in my case. Thank you for your remarks!

Kind regards,
Aleksey Bykov.

darkstar1

Thanks Markus.

I finally got around to looking at the issue today and it is down to the alfresco connector being changed.

I simply changed the api endpoint to use the cookie connector.

<endpoint>
<id>alfresco-api</id>
<parent-id>alfresco</parent-id>
<name>Alfresco Public API - user access</name>
<description>Access to Alfresco Repository Public API that require user authentication.
This makes use of the authentication that is provided by parent 'alfresco' endpoint.</description>
<connector-id>alfrescoCookie</connector-id>
<endpoint-url>http://localhost:8080/alfresco/api</endpoint-url>
<identity>user</identity>
<external-auth>true</external-auth>
</endpoint>

resplin

Thanks for letting us know.

jpotts

I found another case where this message is displayed.

If you have both NTLM and LDAP in your authentication chain, and you have ntlm.authentication.sso.enabled=true, when you login as an LDAP-managed user you will see the message. Additionally, you will not be able to authenticate against /alfresco/api using an LDAP-managed user. Alfresco-managed users will not see the message and will be able to authenticate against /alfresco/api.

If you change ntlm.authentication.sso.enabled to false, the problem goes away.

mauro1855

Jeff, thanks for the info, actually I had exactly that problem.

Do you think this might be somehow related to this: [ALF-21966] External authentication not working on custom pages - Alfresco JIRA

p_bodnar

All right, so if your Alfresco 5.1+ is running on another port than the default one (8080) and you forget to override this new "alfresco-api" endpoint, you will receive the annoying warning (still, everything else is working, or not??). So one needs to ask whether this endpoint mechanism cannot be improved (topics for a new thread, probably):

a) Share could issue at least a warning message about that the given URL is unreachable into logs.

b) It should be possible to use placeholders in these XML configurations - that would make stuff like this much easier to configure.

What do you think?

malcolmc

Not sure if this will help anyone else.

Facts:

1. I see the same error message

2. removing tomcat/work/Catalina/localhost/share/SESSIONS.ser and restarting my server removed the error

Modifications:

1. I am also using ldap authentication

2. a few custom amps installed

Why(Maybe):

I changed my hostname in /opt/alfresco-content-services/tomcat/shared/classes/alfresco/web-extension/share-config-custom.xml for the alfresco end-point.

My suspicion is the .ser file was created using the original hostname and never regenerated.