nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

As we transition to the new Hyland Community, some post links may be temporarily disrupted as we finalize redirects. We apologize for the inconvenience and are working to resolve this as quickly as possible. Details.

Alfresco redirects to homepage over and over.

statira

Hi guys! When users work with Alfresco in IE whether they wanna open a document, go to repository or a website they are redirected to Homepage for several times before they actually open the page they want. That's really irritating. Is there a way to fix it?

And another problem, online editing works 1 time out of 10, usually it fails with error that it cannot save changes to the server. What to check?

Find more posts tagged with

Comments

muralidharand

Hi,
Can you please enable logs in Share and Repo and share with us ?

What is the your office version, client OS version and browser version also?

Thanks
Murali

statira

Hi,
The client OS is Windows 7, Office 2010, IE 10. Log file is attached.

Thanks!

alfresco_80.log.zip

muralidharand

Something strange in your logs.
10:56:05,250 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for OPTIONS to uri='/ditsupport/documentLibrary/?????????/?????????? ??/'
10:56:05,772 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for HEAD to uri='/ditsupport/documentLibrary/?????????/?????????? ??/?????? ???????????? ???????.xlsx'
10:56:05,929 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for OPTIONS to uri='/ditsupport/documentLibrary/?????????/?????????? ??/'
10:56:06,027 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for GET to uri='/ditsupport/documentLibrary/?????????/?????????? ??/?????? ???????????? ???????.xlsx'
10:56:59,105 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for OPTIONS to uri='/ditsupport/documentLibrary/?????????/?????????? ??/'
10:56:59,682 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for HEAD to uri='/ditsupport/documentLibrary/?????????/?????????? ??/?????? ???????????? ???????.xlsx'
10:56:59,740 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for OPTIONS to uri='/ditsupport/documentLibrary/?????????/?????????? ??/'
10:56:59,832 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for GET to uri='/ditsupport/documentLibrary/?????????/?????????? ??/?????? ???????????? ???????.xlsx'
10:58:30,996 WARN [org.alfresco.repo.cache.TransactionalCache.org.alfresco.userToAuthorityTransactionalCache] [LocalFeedGenerator1] Transactional update cache 'org.alfresco.userToAuthorityTransactionalCache' is full (100).
10:58:48,892 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for OPTIONS to uri='/cpd/documentLibrary/URKP/Shared Documents/KPI ?? ??/KPI 1Q2015/'
10:58:49,650 INFO [org.alfresco.module.vti.web.VtiRequestDispatcher] [79546513@qtp-13933179-3] Note - no handler was found for HEAD to uri='/cpd/documentLibrary/URKP/Shared Documents/KPI ?? ??/KPI 1Q2015/???? ????????? ?? ????????? ???????? 1Q2015.xlsx'

There is a NPE:

10:59:25,274 ERROR [org.mortbay.log] [549607795@qtp-13933179-5] /alfresco/cpd/_vti_bin/owssvr.dll
java.lang.NullPointerException
   at java.io.Reader.<init>(Unknown Source)
   at java.io.InputStreamReader.<init>(Unknown Source)
   at org.alfresco.module.vti.web.fp.FileOpenDialog.doExecute(FileOpenDialog.java:126)

I hope you've done something, all the above errors are resolved!

I am not sure, does this is giving problem or not?
[org.alfresco.web.app.servlet.NTLMAuthenticationFilter] [http-apr-80-exec-15] Authentication failed: NTLM details can not be retrieved from session. Client must support cookies.

If possible, please share the "share.log" file also.

statira

Hi, here is a share.log.

share_17.log.zip

statira

Hello again, sorry, was too busy to reply properly. Online editing seems to work better after reload, some errors still occure, but not that often,editing of the file I had the most troubles with became way better after I deleted it from repository and added again.
Authentication failed: NTLM details can not be retrieved from session. Client must support cookies.- I don't think it's the cause of IE misbehavior. I'm redirected to the homepage simultaneously still, after Alfresco reload, and wheather cookies is on or off.
So any ideas, please! It's a real pain to work this way.

boston

Hi everyone,
Have the same issue as <Statira>. More about it: When not using NTLM SSO Authentication everything is Ok!, but if I turn NTLM Authentication IE not works properly and redirects to the homepage over and over. If I use Chrome - everything works perfect!
I use ALfresco 5.0.c, IE11, Win7x64.
Hope you guys will find a solution.
Thanks.