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Debugging inbound email

tondmn

Hi,

I'm having problems getting inbound email to work. I found some information about enabling logging:

log4j.logger.org.subethamail.smtp.server.ConnectionHandler=debug

In which file do I have to put this?

/opt/alfresco-4.2.c/tomcat/webapps/alfresco/WEB-INF/classes/log4j.properties
/opt/alfresco-4.2.c/tomcat/webapps/share/WEB-INF/classes/log4j.properties
/opt/alfresco-4.2.c/tomcat/work/Catalina/localhost/solr/WEB-INF/classes/log4j.properties

and which logfile to look into?

Best regards,
Ton

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mitpatoliya

/opt/alfresco-4.2.c/tomcat/webapps/alfresco/WEB-INF/classes/log4j.properties

tondmn

Nothing appears in alfresco.log about email.

My main problem is that this is not working:

"When an email comes into the system, the only identification is the sender's email address. The user is look-up is based on the email address"

The 'From:' address is tond@mydomain.nl

The user tond is member of EMAIL_CONTRIBUTORS

email.server.allowed.senders=.*

Setting "mail.from.default=tond" results in getting emails into a node, but that is not the intended way.

Thanks for any suggestion.

Regards,
Ton

michaelböckling

Hi Ton,

since you've managed to get a mail into Alfresco at least once, the basics are probably setup correctly (email.inbound.enabled=true etc.). Alfresco will try to match your Email address to an Alfresco user by matching as follows: <username>@domain.tld
If email.server.allowed.senders is set to .*, no sender should be rejected.

When you say "that is not the intended way", what exactly do you expect?

Cheers,
Michael Böckling

tondmn

Hi Michael,

Thanks for your reply.

What I mean with not the intended way is the following.

Currently incoming email is accepted based on the setting:

email.inbound.unknownUser=tond

while this user should be recognized based on the "From: tond@domain.com".

when I change the above setting to:

email.inbound.unknownUser=anonymous

incoming email from the same user (tond@domain.com) is rejected.

This is not correct. The drawback of the current config is that al content coming in through email is created by "tond".

Hope you follow my point.

Cheers,
Ton