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email subsystem not created in 5.0.a community

fsasse

I have a fresh install of Alfresco 5.0.a Community edition running on a Windows Server 2012 R2 64 bit server.
The install works, but we cannot get an email invite to go through on the very first site we create.
I know the Exchange server and relay host are configured correctly, because they relay mail fine from our other 4.2.e Community server.

So, I noticed that *NO* $Alfresco_Home\Tomcat\webapps\alfresco\WEB-INF\classes\alfresco\subsystems\email directory was created as part of the install, as was the case in 4.2.e Community. Should it have been?

My Outbound SMTP settings are pretty basic, with no authentication between Alfresco and the Mail server.
From alfresco-global.properties:

# Outbound Email Configuration
#————-
mail.host=mail-relay-server
mail.port=25
mail.username=root@alfrescoserver
mail.password=
mail.encoding=UTF-8
mail.from.default=alfresco@alfresco.org
mail.smtp.auth=false
mail.smtp.starttls.enable=false

### E-mail site invitation setting ###
notification.email.siteinvite=true

And from alfresco.log:

08:28:22,775 ERROR [org.alfresco.repo.action.executer.MailActionExecuter] [http-apr-80-exec-9] Failed to send email to first.last@companyxyz.com
org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: No authentication mechanisms supported by both server and client

Site email invites in the previous version of Alfresco Community (4.2.e/f) worked out of the box. What am I doing wrong?

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Comments

sujaypillai

From Alfresco Community Edition 5.0.a all the releases will be build using Maven and thus all the dependencies would be found in respective jars. You may find email subsystem in alfresco-repository-5.0.a.jar

fsasse

Thanks for the reply!

The email subsystem was included in the alfresco-repository-5.0.a.jar that came with the installer, it just didn't get deployed.
So I manually unzipped the .jar, and added the email directory and configured it the same as in alfresco-global.properties file.
I still get the same results. The site says the email was sent, but the log shows it's not sent.

heffron-jimmy

Is there a resolution for this problem yet?

mrogers

What problem? Need more details.

And there is no need to unzip the jar, that is not necessary.

fsasse

Alfresco 5.0.a email subsystem DOES NOT WORK out of the box as in previous releases of Community edition!
Why doesn't the jar deploy as it should in a standard install?
What other details do you need ???

janmulder

I had similar problems.
This is the way I got things running again:

mail.protocol=smtp
mail.smtp.auth=true
mail.host=my.inbox.com
mail.port=25
mail.username=xxx@inbox.com
mail.password=yyy

fsasse

Thank you Jan!
We have no authentication to our Exchange server through our mail relay host, so mail.smtp.auth=true with a mail.username and a mail.password won't work.
I did try a known working mail account and password and I receive the same errors in alfresco.log. It is looking like Alfresco 5.0.a *requires* an authenticated connection to the mail server to be able to send outbound mail, I was hoping one of the Alfresco engineers would have confirmed this, or not.

mrogers

So far its not confirmed.

It looks like the issue is a little more obscure than it appears at first glance.

pzystorm

I can confirm this error today, we also cannot send mails with mail.smtp.auth=false
The error is always:

 org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: 501 5.5.0 Invalid input (User name and password must be UTF-8).

        at org.springframework.mail.javamail.JavaMailSenderImpl.doSend(JavaMailSenderImpl.java:392)
        at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:340)
        at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:336)
        at org.alfresco.repo.action.executer.MailActionExecuter.sendEmail(MailActionExecuter.java:953)
‍‍‍‍‍‍‍‍

and it does not matter if we use mail.username= and/or mail.username=anonymous and/or mail.password=bla and/or mail.password=
Playing with mail.encoding=UTF-8 does also not change the error message.

mrogers

Well that's the first time I've seen that error reported in the forums. What email server are you sending to.

pzystorm

Ah, sorry, I can make a topic in the JIRA, too, if u want. I have just seen this topic and first I wanted to clearify if thats really a bug.

We use the Oracle Communications Messaging Server, but it allows definitely an unauthorized mail submission (at least from our Alfresco servers).

resplin

I did a search but didn't see an issue that matches these symptoms. Will you please log an issue and post the bug number here so that we can follow it?

I am especially interested in fsasse's logs since he has 4.2.f working in the same environment that 5.0.a fails.

Thank you.

pzystorm

https://issues.alfresco.com/jira/browse/ALF-21083

btw: i hate JIRA

Please correct the monospace thing… it seems that I cannot edit it.

cibex

Hi,

we have the same issue on all new installed 5.0.a versions sending via Exchange.

  2014-09-04 11:53:32,250  ERROR [action.executer.MailActionExecuter] [localhost-startStop-1] Failed to send email to test@cibex.net
 org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: No authentication mechanisms supported by both server and client
‍‍‍

Sending mails via telnet is working properly, so I assume this ist related to Alfresco only and has nothing to do with Exchange settings. However it might be possible to find a workaround in Exchange (Authentication) to get the outbound mail system running.

Just posted this to let you know there are more people with this problem.

kr
Josef

mrogers

A wireshark or similar capture of the SMPT connection may help in nailing down what is going wrong. If anyone can do that then please attach to the JIRA. Thanks.

legaulois

Hello,

i get the same error (Installation on CentOS or MS Server 2008). The mail server is Exchange. Impossible to send a mail from Alfresco.

Regards,

cibex

The 2 important lines are the fin packet of the alfresco server after the "Hello" packet of the mail server (exported as csv):

"7","0.083244","172.23.0.64","172.23.128.113","SMTP","245","S: 250-mail.myserver.com Hello [172.23.128.113] | 250-SIZE 10485760 | 250-PIPELINING | 250-DSN | 250-ENHANCEDSTATUSCODES | 250-STARTTLS | 250-AUTH | 250-8BITMIME | 250-BINARYMIME | 250 CHUNKING"
"8","0.083864","172.23.128.113","172.23.0.64","TCP","66","53661 > smtp [FIN, ACK] Seq=20 Ack=268 Win=15744 Len=0 TSval=2049576232 TSecr=44866352"
‍‍‍‍

There is no other useful information in the wireshark log.

Do you want me to upload these 2 lines to JIRA?

cibex

just to make this clear, there is no problem sending via telnet (with and without authentication) from the Alfresco server

mrogers

The email authentication issue with auth=false should be fixed in 5.0.b. Thanks to all those who helped narrow it down.

cibex

..for those who can´t wait until 5.0.b

Install a local postfix with 3 settings:

    General type of configuration
    -> Satellite system
    System Mail Name
    -> Hostname (FQDN)
    SMTP relay host
    -> [IPorHostnameOfMailServer]

For more specific settings check this file: /etc/postfix/main.cf

These are our config settings for alfresco-global.properties:

mail.from.default=alfresco@companydomain.net
mail.host=127.0.0.1
mail.port=25
mail.protocol=smtp
mail.testmessage.send=true
mail.testmessage.to=my@test.address
mail.testmessage.subject=Alfresco Outbound SMTP started
mail.testmessage.text=The Outbound SMTP email subsystem is working.

Tested successfully with Exchange on different systems.

Hope this is useful for someone.

kr

Josef