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Cannot Change Password from IE9

filmchris

I've just learned that my users accessing my Share site through Internet Explorer 9 are unable to change their password. They enter their Old Password, New Password and Confirm the New Password then hit "OK" - Nothing happens. No error, no messages in the logs, nada. The "Cancel" button continues to work, however, and drops the user back at their Profile page.

A snippet of the debug log while attempting to change my password is included below.

Similarly, the "Update Profile" button does not function in IE9, either.

Any advice or suggestions?

Thanks,
Chris

16:12:17 INFO  - Alfresco LOGGING re-enabled.
16:12:18 DEBUG - Added submit validation for field: template_x002e_change-password_x002e_change-password-oldpassword, using handler: f(){…}, args: null
16:12:18 DEBUG - Added field validation for field: template_x002e_change-password_x002e_change-password-oldpassword, using handler: f(){…}, args: null, on event: keyup
16:12:18 DEBUG - Added submit validation for field: template_x002e_change-password_x002e_change-password-newpassword1, using handler: f(){…}, args: {min => 3, max => 255, crop => true}
16:12:18 DEBUG - Added field validation for field: template_x002e_change-password_x002e_change-password-newpassword1, using handler: f(){…}, args: {min => 3, max => 255, crop => true}, on event: keyup
16:12:18 DEBUG - Added submit validation for field: template_x002e_change-password_x002e_change-password-newpassword2, using handler: f(){…}, args: {min => 3, max => 255, crop => true}
16:12:18 DEBUG - Added field validation for field: template_x002e_change-password_x002e_change-password-newpassword2, using handler: f(){…}, args: {min => 3, max => 255, crop => true}, on event: keyup
16:12:18 DEBUG - Determining whether submit elements can be enabled…
16:12:18 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:26 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-oldpassword
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Determining whether submit elements can be enabled…
16:12:26 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:26 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:27 DEBUG - Determining whether submit elements can be enabled…
16:12:27 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:27 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword1
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:28 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:28 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:28 DEBUG - Determining whether submit elements can be enabled…
16:12:29 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Determining whether submit elements can be enabled…
16:12:29 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Determining whether submit elements can be enabled…
16:12:29 DEBUG - Validating mandatory state of field 'template_x002e_change-password_x002e_change-password-oldpassword'
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword1' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Event has been fired for field: template_x002e_change-password_x002e_change-password-newpassword2
16:12:29 DEBUG - Validating length of field 'template_x002e_change-password_x002e_change-password-newpassword2' using args: {min => 3, max => 255, crop => true}
16:12:29 DEBUG - Determining whether submit elements can be enabled…
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

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Comments

kamielvdz

I have the same problem for every pop up form (e.g. new Data list). The cancel buttons works, but the Submit button does not.

If I put the browser in IE8 mode it works fine, so if you are stuck just change your Browser modus to IE8.

I am updating my alfresco to use IE8 mode by default for the entire site until I find/get a fix.

mikeh

We don't support IE9 yet. Clearly they've broken something (again - nice!). If anyone can narrow down the problem and contribute a fix I'm sure it would be appreciated.

Thanks,
Mike

tb13

http://yuilibrary.com/projects/yui2/ticket/2529193

http://issues.alfresco.com/jira/browse/ALF-9282

you need to merge to YUI 2.9.0 to get this sorted out … hmpfff

mikeh

http://yuilibrary.com/projects/yui2/ticket/2529193

http://issues.alfresco.com/jira/browse/ALF-9282

you need to merge to YUI 2.9.0 to get this sorted out … hmpfff

Yep, it's on my list.

Mike

tb13

The easy fix for IE9 would be to set the meta tag

<meta http-equiv="X-UA-Compatible" content="E=EmulateIE8" />‍

. This will make IE9 behave like IE8. I just have a client and they only use IE9 so that helped a lot.

Cheers