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export JAVA_OPTS = %JAVA_OPTS% -Dfile.encoding=UTF-8 [code] Also, your database seems to be set to a Brazilian-Portugese character set / code page. So even if your database speaks UTF-8 on the connection layer, if the persistence layer has troubles with some characters you will never get a decent result. It is 2012 - everything should have been UTF-8 by default by now. That means [*] database character set [*] database server connection encoding [*] database client connection encoding (e.g. for MySQL, there is an additional paramter in the JDBC connection string) [*] file system encoding (or, if that is lacking, the Java file.encoding) [*] application server request / response content as well as URI encoding