Outbound Email intermittent fail

As we transition to the new Hyland Community, some post links may be temporarily disrupted as we finalize redirects. We apologize for the inconvenience and are working to resolve this as quickly as possible. Details.

krongtong

I had configure outbound email in alfresco-global.properties

#
# Outbound Email Configuration
#————-

mail.host=mydomain.com
mail.port=25
mail.username=krongtong@mydomain.com
mail.password=xxxx
mail.smtp.auth=true
mail.protocol=smtp



mail.testmessage.send=true
mail.testmessage.to=krongtong@mydomain.com
mail.testmessage.subject=Outbound SMTP
mail.testmessage.text=The Outbound SMTP email subsystem is working.

I got the test outbound email and also got some email such as recent activities update,task assign but some not. Now I create three users and  only two can receive invitation email.

The log showed main two type of errors

(1)

15:06:24,562 ERROR [org.alfresco.repo.action.executer.MailActionExecuter] Failed to send email to [Kok]
org.springframework.mail.MailSendException: Failed to close server connection after message failures; nested exception is javax.mail.MessagingException: Exception reading response;
  nested exception is:
   java.net.SocketTimeoutException: Read timed out. Failed messages: javax.mail.MessagingException: Exception reading response;
  nested exception is:
   java.net.SocketTimeoutException: Read timed out; message exception details (1) are:
Failed message 1:
javax.mail.MessagingException: Exception reading response;

(2)

15:46:54,203 ERROR [org.alfresco.repo.action.executer.MailActionExecuter] Failed to send email to thaweesak@mydomain.com
org.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.MessagingException: Could not connect to SMTP host: mydomain.com, port: 25;
  nested exception is:
   java.net.ConnectException: Connection timed out: connect. Failed messages: javax.mail.MessagingException: Could not connect to SMTP host: mydomain.com, port: 25;
  nested exception is:
   java.net.ConnectException: Connection timed out: connect; message exception details (1) are:
Failed message 1:
javax.mail.MessagingException: Could not connect to SMTP host: mydomain.com, port: 25;
  nested exception is:

Kok is username and thaweesak@mydomain.com is his email, why sometime log print username and sometime email.

Any suggestion?

mathias_lin

Have you tried to set the following in alfresco-global.properties?

mail.smtp.timeout=100000‍