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Desktop Sync not working

jpfi

Hi,
Following twitter, my problem seems to be a common problem:
I'm unable to connect with Alfresco Cloud or on-Premise Alfresco. I've tried a few different Accounts & Systems but I've to kill the windows process everytime.
When pressing the Login-button the Client hangs.
Win7 64 Bit & AlfrescoSync-0.8.0.4

Is there somewhere a log?
Cheers, jan

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billerby

Found the logs on MacOs now:

/Users/<userName>/Library/Application\ Support/AlfrescoSync/

Forgot the exact windows7-location but it was somewhere in c:/Users/<userName>/AppData…

/Erik

paulhh

The log files can be found in these locations:

   • Windows XP: C:\Documents and Settings\<username>\Application Data\AlfrescoSync
   • Windows 7: C:\Users\<username>\AppData\Roaming\AlfrescoSync
   • Mac OS X: /Users/<username>/Library/Application Support/AlfrescoSync

The log file may be quite large as we're logging a lot to identify any issues.

To connect to Cloud you need to have a premium network account.   Do you have just a free account?

For other on-premise systems, what versions have you tried?

Thanks
Paul.

jpfi

Hi Paul,

thx, I found my logs:
Cloud
I've a standard network account (as we're an alfresco partner) - that my log snippet:

09:25:25.430 [AWT-EventQueue-0] INFO  c.a.j.AlfrescoSyncClient - ———-Alfresco Sync Started———- 
09:25:25.539 [AWT-EventQueue-0] DEBUG c.a.j.manager.SyncManager - exceptions loaded: {^~.*=IGNORE, ^\..*=IGNORE, Microsoft User Data=IGNORE, ^.*\.(iso|exe|app|tmp|TMP)$=IGNORE, Thumbs.db=IGNORE, About Stacks.lpdf=IGNORE} 
09:25:25.542 [AWT-EventQueue-0] DEBUG c.a.j.manager.AccountManager - Creating AccountManager Instance 
09:25:25.591 [AWT-EventQueue-0] DEBUG c.a.j.manager.AccountManager - Loading accounts from preferences… 
09:25:42.490 [Thread-3] DEBUG c.a.j.filestore.RemoteFileStore - Cloud: Test Connection 
09:25:45.191 [Thread-3] DEBUG c.a.j.filestore.RemoteFileStore - Cloud: Connection Successful 
‍‍‍‍‍‍‍‍

result: Alfresco Sync hangs with a black application window & not responding anymore. I've to kill it via task manager

on-premise - vanilla 4.0.2.9 Enterprise installation. http://127.0.0.1:8080/alfresco. Nothing in the server logs & same client logs like before using the cloud.

So, it seems that the connection can be established in both cases, but the client hangs somewhere…I've a quite old JRE on my Test-VM (1.6.0.26).

Cheers, jan

juanitolol

Hi,

Could you check with the version 0.8.0.6 just released?

This problem should be solved.

Regards

jpfi

Hi,
yes, it is "starting" to work with 0.8.0.6.
my UI still freezes/crashes everytime when adding a new account or when I'm switching between Accounts.
There aren't any Exceptions in the log, thus UI listener, thread handling & co seems to be more alpha then beta 😉
The Sync itself is cool - I made a few changes like renaming, versioning etc., all my quick tests went well.
Cheers, Jan

billerby

Installed desktop sync 0.8.0.6 on windows7.

Connecting to a private repository results in a "hanging client"

Log file contents:

11:36:04.029 INFO&nbsp; AlfrescoSyncClient - ———-Alfresco Sync Started———- 
11:36:04.210 DEBUG SyncManager - exceptions loaded: {^~.*=IGNORE, ^\..*=IGNORE, Microsoft User Data=IGNORE, ^.*\.(iso|exe|app|tmp|TMP)$=IGNORE, Thumbs.db=IGNORE, About Stacks.lpdf=IGNORE} 
11:36:04.212 DEBUG AccountManager - Creating AccountManager Instance 
11:36:04.279 DEBUG AccountManager - Loading accounts from preferences… 
11:36:37.743 DEBUG RemoteFileStore - Cloud: Test Connection 
11:36:39.146 DEBUG RemoteFileStore - Cloud: Connection Successful 
‍‍‍‍‍‍‍

billerby

Killed the process and tried again, this time proceeding a bit further in the logs before hanging:

11:41:01.014 TRACE UserPreferences - Saving User Preference 'accounts': ******HIDDEN****** 
11:41:01.016 TRACE SetupDialog - Account selected: PrivateAccount [server=http://projektplatsen.acando.com/alfresco, id=e06d4c31-577a-4020-a317-05a34eabb112, user=eribil, password=********, sites=null, localFolder=null] 
11:41:01.087 DEBUG SetupDialog - Favorite Sites Refresh Button Pressed ‍‍‍

billerby

Killing it and starting again - the favourite folders shows up and its possible to sync. However the app becomes unresponsive after some seconds, but it has pulled down the content from my site…

juanitolol

Could you describe what's the JRE/JDK provider you are using?

billerby

java -version on command prompt gives:

java version "1.6.0_24"
Java(TM) SE Runtime Environment (build 1.6.0_24-b07)
Java HotSpot(TM) 64-Bit Server VM (build 19.1-b02, mixed mode)
‍‍‍‍

jpfi

Hi,
nearly the same here - oracle JRE 1.6.0_26 64Bit
Cheers, jan

jpfi

Hi,
I've upgraded by Test environment to JRE 1.6.0_35 –> UI is working much more stable!
@billerby: pls try it & let's see if you can confirm that.
cheers, jan

billerby

I can confirm an increase in stability with 1.6.0_35 of the JRE

Thanks!
/Erik

gabrieles

I cannot make it work in Windows 7 nor Ubuntu 12.04

When I tried connecting via Windows 7 it failed, and I found this in my log file

10:41:49.491 INFO&nbsp; AlfrescoSyncClient - ———-Alfresco Sync Started———- 
10:41:49.761 DEBUG SyncManager - exceptions loaded: {^~.*=IGNORE, ^\..*=IGNORE, Microsoft User Data=IGNORE, ^.*\.(iso|exe|app|tmp|TMP)$=IGNORE, Thumbs.db=IGNORE, About Stacks.lpdf=IGNORE} 
10:41:49.762 DEBUG AccountManager - Creating AccountManager Instance 
10:41:49.806 DEBUG AccountManager - Loading accounts from preferences… 
10:42:27.225 DEBUG RemoteFileStore - Cloud: Test Connection 
10:42:31.646 ERROR RemoteFileStore - Cannot connect to webdav [https://webdav.alfresco.com/] 
10:42:31.647 ERROR RemoteFileStore - com.googlecode.sardine.impl.SardineException: Unexpected response (403 Forbidden) 
10:42:31.647 ERROR RemoteFileStore - Cloud: Invalid credentials ‍‍‍‍‍‍‍‍

The client was instelled before upgrading Java to 1.6 - may that have had any impact?

I created an Ubuntu virtualBox and tried to follow the tutorial (not sure i got the jNotify right) and this is what my terminal showed me:

ubuntu@ubuntu-VirtualBox:/home/AlfrescoSync/dmg/AlfrescoSync.app/Contents/Resources/Java$ java -version
java version "1.6.0_24"
OpenJDK Runtime Environment (IcedTea6 1.11.4) (6b24-1.11.4-1ubuntu0.12.04.1)
OpenJDK Client VM (build 20.0-b12, mixed mode, sharing)
ubuntu@ubuntu-VirtualBox:/home/AlfrescoSync/dmg/AlfrescoSync.app/Contents/Resources/Java$ java -jar alfresco-sync-0.8.0.6-jar-with-dependencies.jar 
12:35:30.363 INFO&nbsp; AlfrescoSyncClient - ———-Alfresco Sync Started———- 
12:35:34.450 ERROR SystemTrayIcon - TrayIcon could not be added. 
12:35:34.486 DEBUG SyncManager - exceptions loaded: {^~.*=IGNORE, ^\..*=IGNORE, Microsoft User Data=IGNORE, ^.*\.(iso|exe|app|tmp|TMP)$=IGNORE, Thumbs.db=IGNORE, About Stacks.lpdf=IGNORE} 
12:35:34.490 DEBUG AccountManager - Creating AccountManager Instance 
12:35:34.561 DEBUG AccountManager - Loading accounts from preferences… 
Oct 2, 2012 12:35:34 PM java.util.prefs.FileSystemPreferences$2 run
INFO: Created user preferences directory.
12:35:59.571 DEBUG RemoteFileStore - Cloud: Test Connection 
Oct 2, 2012 12:36:00 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 339E188E81321069EA9DB3E0A800995F.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:01 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: EB68A40C8EBA1E2ACD9ED68B636598E9.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:02 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 7C9C013DD624E70AF8FE8C37F2E705B7.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:02 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: F998191A404A0FAB6F7A31C886CF58E6.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:03 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 16BA6A2C90B2B7BD808C61B131312D42.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:04 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: E8B2DE917545B0ABFAFEE22A0C7F14A6.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
12:36:04.363 ERROR RemoteFileStore - Cannot connect to webdav [https://webdav.alfresco.com/] 
12:36:04.363 ERROR RemoteFileStore - com.googlecode.sardine.impl.SardineException: Unexpected response (403 Forbidden) 
12:36:04.363 ERROR RemoteFileStore - Cloud: Invalid credentials 
12:36:28.316 DEBUG RemoteFileStore - Cloud: Test Connection 
Oct 2, 2012 12:36:28 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: BE355BA00BA603AB778292AE3220BE5F.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:29 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 043B39C48A4F8AAD833EFD1F78D0D9AF.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:30 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: EF7461EABF490D8E1E0D541EAD610356.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:31 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 3A36A396AC610CBE910C82C8B9F36CF0.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:31 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 7317E5FB876C964A2C192C1B112118FB.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 12:36:32 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: E618C263BD99635413694E50E65E14CE.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
12:36:32.708 ERROR RemoteFileStore - Cannot connect to webdav [https://webdav.alfresco.com/] 
12:36:32.708 ERROR RemoteFileStore - com.googlecode.sardine.impl.SardineException: Unexpected response (403 Forbidden) 
12:36:32.708 ERROR RemoteFileStore - Cloud: Invalid credentials 


ubuntu@ubuntu-VirtualBox:/home/AlfrescoSync/dmg/AlfrescoSync.app/Contents/Resources/Java$ java -Djava.library.path=/home/AlfrescoSync/jNotify/jnotify-lib-0.94/64-bit\ Linux/ -jar alfresco-sync-0.8.0.6-jar-with-dependencies.jar 
15:44:37.063 INFO&nbsp; AlfrescoSyncClient - ———-Alfresco Sync Started———- 
15:44:39.124 ERROR SystemTrayIcon - TrayIcon could not be added. 
15:44:39.131 DEBUG SyncManager - exceptions loaded: {^~.*=IGNORE, ^\..*=IGNORE, Microsoft User Data=IGNORE, ^.*\.(iso|exe|app|tmp|TMP)$=IGNORE, Thumbs.db=IGNORE, About Stacks.lpdf=IGNORE} 
15:44:39.134 DEBUG AccountManager - Creating AccountManager Instance 
15:44:39.203 DEBUG AccountManager - Loading accounts from preferences… 
15:44:56.800 DEBUG RemoteFileStore - Cloud: Test Connection 
Oct 2, 2012 3:44:57 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 0D36C6B63076733A0673568A5A06FF8F.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 3:44:58 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 7DD552FBF4CE00BE618CBB2CB42A6454.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 3:44:59 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 185B0B788E220A782377F9D091E7F37F.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 3:44:59 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: BB77A48D464D5FFB684F871B5FBA74EF.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 3:45:00 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 1282D0807D187CF465F92411E7FEB5D5.share2][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
Oct 2, 2012 3:45:00 PM org.apache.http.client.protocol.ResponseProcessCookies processCookies
WARNING: Cookie rejected: "[version: 0][name: JSESSIONID][value: 5645EAB95452F5FCD23A667D3D73BCA4.share1][domain: webdav.alfresco.com][path: /alfresco][expiry: null]". Illegal path attribute "/alfresco". Path of origin: "/"
15:45:00.972 ERROR RemoteFileStore - Cannot connect to webdav [https://webdav.alfresco.com/] 
15:45:00.973 ERROR RemoteFileStore - com.googlecode.sardine.impl.SardineException: Unexpected response (403 Forbidden) 
15:45:00.974 ERROR RemoteFileStore - Cloud: Invalid credentials 
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

The username and password are correct - i can log into the Alfresco cloud. However, when I try to connect to https://webdav.alfresco.com/ using a browser or a webdav client I still get a 403 error.

Any suggestions?

ahunt

Are you trying to connect to a Premium Cloud account, or a free one?

From Zaizi's blog:
"The Desktop Sync Client works with Alfresco in the Cloud (Premium accounts only)"

http://www.zaizi.com/blog/alfresco-desktop-sync

gabrieles

DOH - good point: I was testing it with the free account. The test failed on our server with Alfresco Enterprise, though - this from my log:

16:22:54.208 INFO  AlfrescoSyncClient - ———-Alfresco Sync Started———- 
16:22:54.270 DEBUG SyncManager - exceptions loaded: {^~.*=IGNORE, ^\..*=IGNORE, Microsoft User Data=IGNORE, ^.*\.(iso|exe|app|tmp|TMP)$=IGNORE, Thumbs.db=IGNORE, About Stacks.lpdf=IGNORE} 
16:22:54.271 DEBUG AccountManager - Creating AccountManager Instance 
16:22:54.317 DEBUG AccountManager - Loading accounts from preferences… 
16:23:56.880 DEBUG RemoteFileStore - Cloud: Test Connection 
16:23:57.600 ERROR RemoteFileStore - Cannot connect to webdav [https://XXXXX.compute.amazonaws.com:8443/alfresco/webdav/] 
16:23:57.600 ERROR RemoteFileStore - javax.net.ssl.SSLException: hostname in certificate didn't match: <XXXXX.compute.amazonaws.com> != <alfresco repository> 
16:23:57.600 ERROR RemoteFileStore - Cloud: Invalid credentials 
16:24:03.182 DEBUG RemoteFileStore - Cloud: Test Connection 
16:24:03.668 ERROR RemoteFileStore - Cannot connect to webdav [https://XXXXX.compute.amazonaws.com:8443/alfresco/] 
16:24:03.668 ERROR RemoteFileStore - javax.net.ssl.SSLException: hostname in certificate didn't match: <XXXXX.compute.amazonaws.com> != <alfresco repository> 
16:24:03.668 ERROR RemoteFileStore - Cloud: Invalid credentials 
16:24:15.070 DEBUG RemoteFileStore - Cloud: Test Connection 
16:24:40.080 ERROR RemoteFileStore - Cannot connect to webdav [https://XXXXX.compute.amazonaws.com/alfresco/] 
16:24:40.081 ERROR RemoteFileStore - org.apache.http.conn.ConnectTimeoutException: Connect to XXXXX.compute.amazonaws.com:443 timed out 
16:24:40.081 ERROR RemoteFileStore - Cloud: Invalid credentials 
16:24:44.246 DEBUG RemoteFileStore - Cloud: Test Connection 
16:25:09.255 ERROR RemoteFileStore - Cannot connect to webdav [https://XXXXX.compute.amazonaws.com/alfresco/webdav/] 
16:25:09.255 ERROR RemoteFileStore - org.apache.http.conn.ConnectTimeoutException: Connect to XXXXX.compute.amazonaws.com:443 timed out 
16:25:09.255 ERROR RemoteFileStore - Cloud: Invalid credentials ‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

this is from Linux

ubuntu@ubuntu-VirtualBox:/home/AlfrescoSync/dmg/AlfrescoSync.app/Contents/Resources/Java$ java -Djava.library.path=/home/AlfrescoSync/jNotify/jnotify-lib-0.94/64-bit\ Linux/ -jar alfresco-sync-0.8.0.6-jar-with-dependencies.jar 
17:27:11.446 INFO  AlfrescoSyncClient - ———-Alfresco Sync Started———- 
17:27:13.694 ERROR SystemTrayIcon - TrayIcon could not be added. 
17:27:13.718 DEBUG SyncManager - exceptions loaded: {^~.*=IGNORE, ^\..*=IGNORE, Microsoft User Data=IGNORE, ^.*\.(iso|exe|app|tmp|TMP)$=IGNORE, Thumbs.db=IGNORE, About Stacks.lpdf=IGNORE} 
17:27:13.720 DEBUG AccountManager - Creating AccountManager Instance 
17:27:13.866 DEBUG AccountManager - Loading accounts from preferences… 
17:28:08.644 DEBUG RemoteFileStore - Cloud: Test Connection 
17:28:09.651 ERROR RemoteFileStore - Cannot connect to webdav [https://XXXXX.compute.amazonaws.com:8443/alfresco/] 
17:28:09.653 ERROR RemoteFileStore - javax.net.ssl.SSLException: hostname in certificate didn't match: <XXXXX.compute.amazonaws.com> != <alfresco repository> 
17:28:09.654 ERROR RemoteFileStore - Cloud: Invalid credentials 
17:28:17.341 DEBUG RemoteFileStore - Cloud: Test Connection 
17:28:17.686 ERROR RemoteFileStore - Cannot connect to webdav [https://XXXXX.compute.amazonaws.com:8443/alfresco/webdav/] 
17:28:17.686 ERROR RemoteFileStore - javax.net.ssl.SSLException: hostname in certificate didn't match: <XXXXX.compute.amazonaws.com> != <alfresco repository> 
17:28:17.686 ERROR RemoteFileStore - Cloud: Invalid credentials 

‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

ahunt

Are you selecting an "Account Type" of Cloud, when it should be Private (even if your private instance is *in* the cloud somewhere).

gabrieles

Thank you for all the help!!!

To point it to our servers I use "Private" - I cannot edit the URL when using "Cloud"

gabrieles

I think that the issue is with the security certificate on our dev environment, since I can connect without any glitches to the server at https://cmis.alfresco.com/ … but since it has no favourite sites I cannot test the Alfresco Desktop Sync with anything

paulhh

I think this is a different topic.

It seems to be saying your Cloud credentials are not correct - are you trying to sync your desktop with your own private server or the Alfresco in the Cloud? If the Cloud, then you need to have a premium account - it doesn't work against freemium accounts currently.

Thanks
PAul.

taimui0101

Hi Paul, do you mean that if i use free alfresco cloud account i can't sync it with my computer?

i live in a country where internet's connection just good for sometimes and sometimes it's become very bad.
what if i need to upload a documents and my internet connection become down? i think i need to save it in a folder or something like that that upload the docs automately when my computer connects to the internet so that i would never forget to upload a document to alfresco.
Please help.

captnbob

I get the same error, even though I'm trying to connect to a local Alfresco site (4.2.c) and have selected "Private" as the Account Type.
In the Alfresco DesktopSync log, I see this error:

DEBUG RemoteFileStore - Cloud: Test Connection
ERROR RemoteFileStore - Cannot connect to webdav [https://10.12.31.22:8443/alfresco/]
ERROR RemoteFileStore - javax.net.ssl.SSLException: hostname in certificate didn't match: <10.12.31.22> != <_alfresco repository_>
ERROR RemoteFileStore - Cloud: Invalid credentials

(NB, I added the "_" characters in " <_alfresco repository_> " above, otherwise the text was hidden.
1. Why does is state "Cloud: Test Connection" when I'm connecting to a Private Account type?

2. I can login with the same url and credentials, so the "Invalid credentials" message is misleading.

3. Viewing the certificate from a browser, it seems to be the standard Alfresco certificate. Issued To info is this: CN=Alfresco Repository O=Alfresco Software Ltd OU=Unknown

This is a standard 4.2.c. Community ed. installation.

captnbob

Seems that webdav is listening on a different protocol and port http://{ip}:8080/alfresco
Misleading error log.
Changing the url allows AlfrescoSync to connect and proceed to next page and select sites etc. to sync.

rubengerad

Hi,
I am trying to help a friend set up a dyndns alfresco server and desktop sync. I was able to setup the server with dyndns account for remote access via share, webdav and ftp. But I am having trouble with the Alfresco DesktopSync software. I am using Win 7 64 bit, JDK 8, Alfresco 5.0.d and Alfresco Desktop Sync 1.0.0.1. I get a timeout exception, but I am not sure if its something else. I am able to log in, but I am unabel to fetch any favorite folders. I have created a set of folder in Sites/Document Library and also in Shared/Repository however I get no folders on sync even though I set them all as favorite folders. Did I miss something in the setup or installation ?. I am attaching my log file. BTW is it normal for the Alfresco DesktopSync program to consume 167 MB ?

TIA !

Warm Regards,
Ruben.

alfrescoSync.log.zip