Thumbnail.get.js Error

As we transition to the new Hyland Community, some post links may be temporarily disrupted as we finalize redirects. We apologize for the inconvenience and are working to resolve this as quickly as possible. Details.

rkramedjian

Hello,

I've been seeing this error pop up in alfresco.log for a few days and am wondering is anyone can give me a clue as to where to look for a solution or what the problem might be.  The user is reporting that the previews are not showing up as she is browsing and that the error on her screen is that the preview could not be retrieved from the server.

Thanks as always.

Ron
Apple 10.7.3 Community 4.0.d

11:59:16,805 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 03230033 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js
org.springframework.extensions.webscripts.WebScriptException: 03230033 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js
   at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:183)
   at org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:400)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:388)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:462)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:500)
   at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:316)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:372)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
   at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:118)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:58)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
   at java.lang.Thread.run(Thread.java:680)
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ddraper

I made some changes to the thumbnail retrieval service on the Community Source recently although your signature indicates that you're on the 4.0.d Community build which will not contain those changes. Can you confirm that this is the version you're using (i.e. whether or not you've built the latest code - specifically since r34698). Those changes could of course be unrelated, however I thought I should check.

Either way, it sounds like you should probably raise an issue at https://issues.alfresco.com

Regards,
Dave