iexplorer Runtime error

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dranakan

Hello,

We have installed two new terminal servers for users. Sometimes when a user access a PDF (stored on alfresco server) there is an error on the terminal server.

Sample of link to access the PDF

http://200.200.200.96:8080/alfresco/d/d/workspace/SpacesStore/5645500f-5da5-4fca-b03e-c89746f5fb0f/invoiceCreditor_2010-04-16_13H32_1_1980302868.pdf?ticket=TICKET_a61d00ff4e1f749ee5bbe5a631bf8faea4d4093c‍

Error on the terminal server

Runtime Error !
Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
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The Alfresco server is working perfectly with other computer (with Win XP). This bug is only with the new TS 2008.
The bug appear from one to three times by users… after that all seem to be working…
The bug not appears when we access a PDF on internet (not on Alfresco).
We try to reproduce this bug to post here the windows logs.

Any ideas ?

Thanks

Terminal Server
Windows 2008
Explorer 8 (8.0.6001.18943)

Alfresco Server
Alf 32r2, mysql Redhat

dranakan

That was a bug with Acrobat 9.3. We have installed Acrobat 10 and all is ok…