Email Help. External Email Addresses not receiving Invites

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mattyc

Hello!

I am having a problem sending invites to users that were created in alfresco and have external email addresses.  Internal users receive emails just fine even if they are created in alfresco and not sync'd over from AD.  We have relaying set up on the smtp mail server as well.  Any ideas?

ERROR [org.alfresco.repo.action.executer.MailActionExecuter] Failed to send email to whoever@wherever.net
org.springframework.mail.MailSendException; nested exception details (1) are:
Failed message 1:
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
        com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay
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invictus9

How do you have your mail server configured? How do you have your Alfresco server configured to connect to the mail server?

Normally, the mail client (user agent, such as Thunderbird or Outlook) is responsible for finding the host and, perhaps, validating email addresses. Some user agents depend on the SMTP server itself to do the forwarding. If you SMTP server will not accept mail for forwarding, likely because of security rules, then you would see this behavior.