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Share 3.3 login with e-mail address like username

louise

Unable to show dashboard for users including special characters (like ".") in username with Share 3.3 (dev r19624), see following result (missing ".hu" in name to resolve) after login. Alfresco explorer and mobile login works.

Username: louise@louise.hu

URL: https://localhost/share/page/user/louise%40louise.hu/dashboard

javax.servlet.ServletException: Could not resolve view with name 'user/louise@louise' in servlet with name 'Spring Surf Dispatcher Servlet'
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1042)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
‍‍‍‍‍‍‍‍‍‍

Username: louise.hu

URL: https://localhost/share/page/user/louise.hu/dashboard

javax.servlet.ServletException: Could not resolve view with name 'user/louise' in servlet with name 'Spring Surf Dispatcher Servlet'
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1042)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
‍‍‍‍‍‍‍‍‍‍

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Comments

andreas_wilmsme

Hi,
I have the same problem. We are using user names in the "name.surname" format - getting the same error message.
The admin user works just fine, as does the Alfresco web client.
Any ideas?
Andreas

andreas_wilmsme

Just created an issue for this one:
https://issues.alfresco.com/jira/browse/ALF-2380

kevinr

Bug has been confirmed as a regression in SpringSurf (since extraction from Alfresco 3.2) - we will fix it ASAP.

Kev

kevinr

Bug has been resolved - rev 19808 in SVN. There will be another Community release of 3.3 in the next week or so - it will contain this and a few other fixes and features that missed the current 3.3 release.

Thanks!

Kev

louise

Bug has been resolved - rev 19808 in SVN. There will be another Community release of 3.3 in the next week or so - it will contain this and a few other fixes and features that missed the current 3.3 release.

Hi Kev,

Thanks for your work, tested and verified with 3.3G (from nightly).

jasondalycan

Hi There,

I just opened another discussion thread (http://forums.alfresco.com/en/viewtopic.php?f=47&t=26339&p=85828#p85828) indicating that 3.3G sites do not work upon Tomcat restart.

In short, once Tomcat is restarted, I get the following error upon visiting existing collaboration sites:

javax.servlet.ServletException: Could not resolve view with name 'site/test/dashboard' in servlet with name 'Spring Surf Dispatcher Servlet'
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1042)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
‍‍‍‍‍‍‍‍‍‍

Has anyone else experienced this?

I have the deployment configured for multi-tenancy.

-JASON

kevinr

Which version exactly are you running? The 3.3 downloaded from alfresco.com or a version taken from SVN? And what version were you running previously? Have you tried the very latest code?

I have not seen this issue and QA have not reported it, but I will take a look with multi-tennat enabled.

Cheers,

Kev

jasondalycan

Hi Kev,

I'm running build 19808 (Alfresco Community 3.3G). This version is a few days old.

-JASON

kevinr

I have confirmed the issue with latest 3.3 build - it only occurs with multi-tenant features enabled as you already noted.

I have raised it here:
https://issues.alfresco.com/jira/browse/ALF-2581

Thanks for spotting this!

Kevin

jasondalycan

Hi Kevin,

Is resolving this item a short-term work item or will it take a greater work-effort to resolve this issue? I can assist if need be (I'm on a bit of a timeline to deploy 3.3 and am considering working on this patch myself if need be).

Have you identified the whereabouts within the code that this bug results from?

Let me know…

cheers
-JASON

joe_l3

Hi all,
I want to confirm the same problem for me!
My users are in the "name.surname" format…. but login getting the same error message:

javax.servlet.ServletException: Could not resolve view with name ………. in servlet with name 'Spring Surf Dispatcher Servlet'
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1042)……..‍‍

The admin user works just fine, as does the Alfresco web client.
===================
Alfresco Community 3.3

Thanks for all.

jasondalycan

Hi joe.l3,

Downloading revision 19808 (Alfresco Community 3.3G) from the Alfresco SVN repository resolves this issue, but this revision contains a bug that results in the inaccessibility of Alfresco Share collaboration sites upon restart of Tomcat (Spring errors are thrown).

cheers
-JASON

mikeh

Hi joe.l3,

Downloading revision 19808 (Alfresco Community 3.3G) from the Alfresco SVN repository resolves this issue, but this revision contains a bug that results in the inaccessibility of Alfresco Share collaboration sites upon restart of Tomcat (Spring errors are thrown).

cheers
-JASON

I'm not seeing that bug - is it reproducible? If so, could you raise it in JIRA please.

Thanks,
Mike

jasondalycan

This item has been raised on JIRA by kevinr:

https://issues.alfresco.com/jira/browse/ALF-2581

cheers
-JASON

mikeh

This item has been raised on JIRA by kevinr:

https://issues.alfresco.com/jira/browse/ALF-2581

cheers
-JASON

Ah that one - ok. Sounded like you'd spotted something else for a minute.

Thanks,
Mike

joe_l3

Thanks a lot JASON

.
About the bug on inaccessibility of Share upon restart of Tomcat, I confirm that I had already encountered the problem after a migration from 3.2 to 3.3. I posted my problem at this link http://forums.alfresco.com/en/viewtopic.php?f=47&t=26339
Some news about the new release date?
joe.l3

jasondalycan

Hi Kevin,

I see that this item has been closed in Jira (https://issues.alfresco.com/jira/browse/ALF-2380) but when testing build 20159 I still get the same error.

Steps to reproduce:

Enable Alfresco in Multi-Tenant modeCreate a siteRestart tomcatVisit the newly created siteException is thrownFollowing is the stack trace I received when visiting a site after restarting Tomcat:

javax.servlet.ServletException: Could not resolve view with name 'site/test2/dashboard' in servlet with name 'Spring Surf Dispatcher Servlet'
                org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1042)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
‍‍‍‍‍‍‍‍‍‍

Thanks
-JASON

billmce

Has this been resolved in the currently available download?
We use periods in our user login names (firstname.lastname) and are experiencing the same problem.
The download version doesn't indicate build number.

Thanks in advance.

louise

So, another issue with previosly created users…

We've a 3.2 installation with lot of users with e-mail like names (john.doe@some.net). The schema upgrade process works while 3.2->3.3 transfer, accounts works with Alfresco Explorer and webscripts, but not in Share:

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)
…
org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:179)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:202)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:175)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:130)
…
org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata: 
   org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:168)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:202)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:175)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:130)
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Can't convert the date to string, because it is not known which parts of the date variable are in use. Use ?date, ?time or ?datetime built-in, or ?string.<format> or ?string(format) built-in with this date.
The problematic instruction:
———-
==> ${val?datetime} escaped ${jsonUtils.encodeJSONString(val?datetime)} [on line 102, column 39 in org/alfresco/webframework/metadata.get.html.ftl]
 in user-directive serializeHash [on line 51, column 12 in org/alfresco/webframework/metadata.get.html.ftl]
 in user-directive serialize [on line 7, column 17 in org/alfresco/webframework/metadata.get.html.ftl]
———-
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mikeh

Pretty sure that's all been fixed in 3.3G - but if you're still seeing it, please raise a JIRA ticket.

Thanks,
Mike

louise

Dear Mike!

Yes, it's fixed in 3.3G but only for newly created users (created in 3.3G installation), and not for previously (exists in a 3.2 installation), see migration/upgrade between 3.2 and 3.3.

mikeh

…then please raise in JIRA!

Thanks,
Mike

louise

Error reported: https://issues.alfresco.com/jira/browse/ALF-3275

jamied66

Moving back to the actual login problem, I'm seeing the same error with a username that doens't have a dot or other special character in it. Using this version of Alfresco:

Alfresco Community v3.3.0
(g 2860) schema 4100
Spring Surf and Spring WebScripts - v1.0.0
(Milestone 3 357)

javax.servlet.ServletException: Could not resolve view with name
'user/ggurley/dashboard' in servlet with name 'Spring Surf Dispatcher
Servlet'

08:46:30,580 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 07050002 Login failed
org.springframework.extensions.webscripts.WebScriptException: 07050002 Login failed
        at org.alfresco.repo.web.scripts.bean.AbstractLoginBean.login(AbstractLoginBean.java:75)
        at org.alfresco.repo.web.scripts.bean.LoginPost.executeImpl(LoginPost.java:73)
        at org.springframework.extensions.webscripts.DeclarativeWebScript.executeImpl(DeclarativeWebScript.java:231)
        at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:64)
        at org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:367)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:321)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:417)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:434)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:257)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:319)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:177)
        at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:116)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:636)
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Not easily tying the various releases back to an SVN number, my question is should I simply upgrade, or could there be some other cause in this case?

tdent

I'm also seeing the same issue as jamied66 reported. No special characters in the username (first initial, last name) but when clicking on 'My Dashboard' after logging in, I get the following error:

HTTP Status 500 -

type: Exception report

Exception: javax.servlet.ServletException: Could not resolve view with name 'user/tdent/dashboard' in servlet with name 'Spring Surf Dispatcher Servlet'
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1042)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)

Using Alfresco 3.3.0 (g 2860) schema 4100

Spring Surf and Spring Webscrips - v1.0.0

womer

I'm seeing the same error, very similar symptoms, so it may or may not be related. My users don't have any special characters, but all works fine in alfresco, but trying to display dashboard get this error:

javax.servlet.ServletException: Could not resolve view with name 'page' in servlet with name 'Spring Surf Dispatcher Servlet'
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1042)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)
   org.alfresco.web.site.servlet.NTLMAuthenticationFilter.doFilter(NTLMAuthenticationFilter.java:190)

I don't know who 'page' is, it's not the user name. In further testing, it only shows up when using Windows7 with IE8. Windows7 with Firefox and Windows XP with EI7 & EI8 all work fine. No errors are generated in catalina.out

kevinr

Can you guys provide any more info on your setup? Any custom configuration or authentication stacks? Which OS etc.? Did a simple reinstall fix the issue?