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Alfresco complains, unable to save Dashboard object?

gronfelt

Lately I've recieved lots of info messages like this:

[code]7:00:53,238 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.title.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.title.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.title.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,251 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-1-1.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-1-1.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-1-1.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,264 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-1-2.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-1-2.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-1-2.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,277 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-2-1.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-2-1.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-2-1.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,289 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-2-2.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-2-2.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-2-2.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,302 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-2-3.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-2-3.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-2-3.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,314 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-3-1.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-3-1.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-3-1.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,327 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-3-2.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-3-2.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-3-2.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,339 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-3-3.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-3-3.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-3-3.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,354 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: user/my-username@my-domain/dashboard of type: page to persister: RemoteStore_alfresco/site-data/pages_page due to error: Unable to save object: user/my-username@my-domain/dashboard.xml due to error: Unable to create document path: user/my-username@my-domain/dashboard.xml in remote store: alfresco due to error: 
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There's nothing obvious wrong with the generation of the dashboard, but it's a bit annoying to see those messages and not know what's wrong.

Any ideas of the cause? I'm running 3.2 and just upgraded to the latest build from the HEAD.

Edit: Replaced my real username and domain with my-username@my-domain to avoid spam.

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Comments

mikeh

Looks like a username encoding issue. I think I remember seeing a JIRA relating to the issue, but can't immediately find it right now.

Thanks,
Mike

jtp

I also just got this error. It wiped out my custom dashboard organization.

jtp

My users are now reporting this issue as well. I see here http://forums.alfresco.com/en/viewtopic.php?f=47&t=15921
that other people posted about this a while ago but there was never a resolution posted. Could someone take a look at this? I searched JIRA but didn't find anything that related.

jtp

I'm able to reproduce this by doing the following:
1) Open IE
2) Sign in to Share
3) Leave session alone for two hours
4) Click on "my dashboard" or anything else that would check your sign-in state. You will be sent back to the sign in page.
5) Sign in, your custom dashboard is reset to the default.

In the tomcat log you see:
12:39:25,064 INFO [web.framework.ModelObjectManager] Unable to save object: pa
ge.component-2-1.user~USERNAMEHERE~dashboard of type: component to persister: RemoteS
tore_alfresco/site-data/components_component due to error: Unable to save object
: page.component-2-1.user~USERNAMEHERE~dashboard.xml due to error: Unable to create d
ocument path: page.component-2-1.user~USERNAMEHERE~dashboard.xml in remote store: alf
resco due to error:

This is with an hourly LDAP sync for details but passthru authentication. Alfresco is SSO but Share is not.

Can anyone else confirm this before I submit a ticket?

mikeh

Please submit a ticket anyway (this should always be done for reproducible issues). I wonder if the recent LDAP import fixes on HEAD will also solve this issue?
http://forums.alfresco.com/en/viewtopic.php?f=9&t=20715&p=68433#p68433

Are you in a position to set-up a test server with the patch from HEAD?

Thanks,
Mike

jtp

I can set up a test server, but I don't have the setup to build from HEAD. FYI, this server was installed fresh with 3.2, not upgraded.

jtp

Submitted as https://issues.alfresco.com/jira/browse/ALFCOM-3298

jtp

I switched to a daily LDAP sync and restarted to see if it helps, performed the same test - waiting an hour and 15 minutes without crossing the ldap sync time, and the issue still occurred, so it doesn't look like it is directly related to the LDAP sync.

gronfelt

Please submit a ticket anyway (this should always be done for reproducible issues). I wonder if the recent LDAP import fixes on HEAD will also solve this issue?
http://forums.alfresco.com/en/viewtopic.php?f=9&t=20715&p=68433#p68433

Are you in a position to set-up a test server with the patch from HEAD?

Thanks,
Mike

I have rebuilt Alfresco from HEAD today and I am still seeing this error.

kevinr

This is fixed on HEAD since approx August 20th. So the Community 3.2r release has the fix.

Cheers,

Kev

fast3r

I'm resuming this post because I'm experiencing the same issue with Alfresco 3.0 Stable.
Does anybody know what is the exact code for fixing this?
I am not currently planning to pass to Alfresco 3.3…

Thank you!