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Can't get main Alfresco page after install on FC5

itauthor

I've done a fresh install of Fedora Core 5.
I've got Tomcat 5.5.15 running OK (i.e. I can see the Tomcat page on http://localhost:8080/).
I've got MySQL 5.0.18 running OK and created the alfresco DB.

The Alfresco install all appeared to go OK
and I don't get any errors when I start Alfresco:

# /opt/alfresco/alfresco.sh start
Using CATALINA_BASE:   /usr/share/tomcat5
Using CATALINA_HOME:   /usr/share/tomcat5
Using CATALINA_TMPDIR: /usr/share/tomcat5/temp
Using JRE_HOME:       /usr/bin/java
Using JAVA_OPTS:       -Xms128m -Xmx512m -server -XX:CompileCommand=exclude,org/apache/lucene/index/IndexReader$1,doBody

However, all I get at http://localhost:8080/alfresco is a Tomcat 404 message.

I've spent days on this now - not solidly, of course, but it's dragging on and I just want to get it up & running so that we can evaluate it.

Any help anyone can offer on this would be very welcome.
Thanks

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Comments

trying2alfresco

can you post the alfresco log file.

itauthor

Probably a dumb question but …

Where do I find the alfresco log file?

It's not in /opt/alfresco

charukant

Hi,

To give the background of it, We tried various Alfresco 1.3 bundles on different FC5 boxes.

Initially we tried running bin installer (alfresco-1.3.0-linux-community.bin) on a FC5 which was also running several other opensource products. That includes MySQL, Tomcat and OpenOffice. Installation ended successfully but we were not able to access the web client. As this bin installer comes packaged with MySQL and Tomcat, so the output was obvious.

Than we prepared a clean FC5 box without MySQL and Tomcat, again we were not able to access the Web Client after a seems-to-be proper installation. We uninstalled the application, uninstaller ran without any error. We checked Add/Remove Software utility for proper uninstall of MySQL and Tomcat. These two applications were still there and we were able to locate few proccess still running for these two softwares. So we also uninstalled these softwares from Add/Remove utility. On giving second thought to the entire proccess, I made sure that during FC5 installation, we must have installed MySQL and Tomcat partially which have failed Alfresco setup. But the errors were not reported during installation.

I gave bin installer another try, setup exited properly, as-usual. But this time, voila!, we were able to access the Web Client and able to login as admin as well.

I know, this solution is not the cleanest of them all, but for the sake of testing this buzz-of-the-industry ECMS, we can spare a dedicated FC5 box and we don't know so called other solutions for FC5.

If you happen to know the other solutions, do let me know.

Thank you and Be Happy

trying2alfresco

can you tell me which binary of alfresco are you using? war?

itauthor

alfresco-community-tomcat-1.3.0

trying2alfresco

just run a search for the alfresco and see if you can find it.

itauthor

Not sure what to search for.

find / -name alfresco.log

found nothing.

However, if you mean catalina.out in the tomcat5/logs directory, this ends:

1-Aug-06 8:59:48 PM org.apache.catalina.core.ApplicationContext log
INFO: Marking servlet action as unavailable
1-Aug-06 8:59:52 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Allocate exception for servlet action
1-Aug-06 8:59:53 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet admin.login_jsp threw exception
1-Aug-06 8:59:54 PM org.apache.catalina.authenticator.FormAuthenticator forwardToLoginPage
WARNING: Unexpected error forwarding to login page
/opt/alfresco/tomcat/bin/catalina.sh: line 248: /usr/bin/java/bin/java: Not a directory
/usr/share/tomcat5/bin/catalina.sh: line 248: /usr/bin/java/bin/java: Not a directory
/usr/share/tomcat5/bin/catalina.sh: line 248: /usr/bin/java/bin/java: Not a directory

As it says, /usr/bin/java/bin/java is not a directory. I guess it should be looking for /usr/bin/java - but I don't want to start messing around with this Tomcat shell script without knowing what I'm doing - or why it's wrong in the first place.

Any ideas?

trying2alfresco

I just want to double check, you don't have 2 instances of tomcat running on the same machine right? the only instance you have is the one that came with alfresco-community-tomcat

itauthor

Nope, the Tomcat I have running is the one that comes with Fedora Core 5.

I chose to download alfresco-community-tomcat because I guessed that was the install to use if you're going to be running Alfresco on Tomcat (rather than JBoss) - and I had no idea what the war install was for. Alfresco's lack of install documentation makes installation a largely hit-or-miss operation.

Should I have installed the war download?

trying2alfresco

yes you should use the war or diable the fc5 tomcat and use the one you have. I agree with you it took me some time to figure out the different versions as well.

itauthor

Still not working!!!

I removed my previous install and started again, this time using the "WAR" version of the Alfresco download.

It still doesn't work. After following the instructions in the readme, I still don't get the Alfresco page at the end of the process. I just get a 404 message from Tomcat.

The most recent entries in the catalina.out log file are:

5-Aug-06 4:25:01 PM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
5-Aug-06 4:25:06 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 67686 ms
5-Aug-06 4:25:24 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
5-Aug-06 4:25:25 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.15
5-Aug-06 4:25:26 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
5-Aug-06 4:25:53 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive alfresco.war
5-Aug-06 4:25:55 PM org.apache.catalina.core.StandardContext start
SEVERE: Error in dependencyCheck
5-Aug-06 4:25:56 PM org.apache.catalina.core.StandardContext start
SEVERE: Error getConfigured
5-Aug-06 4:25:56 PM org.apache.catalina.core.StandardContext start
SEVERE: Context [/alfresco] startup failed due to previous errors
5-Aug-06 4:25:56 PM org.apache.catalina.core.StandardContext stop
INFO: Container org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/alfresco] has not been started
5-Aug-06 4:26:13 PM org.apache.catalina.core.ApplicationContext log
INFO: ContextListener: contextInitialized()
5-Aug-06 4:26:14 PM org.apache.catalina.core.ApplicationContext log
INFO: SessionListener: contextInitialized()
5-Aug-06 4:30:21 PM org.apache.catalina.core.ApplicationContext log
INFO: org.apache.webapp.balancer.BalancerFilter: init(): ruleChain: [org.apache.webapp.balancer.RuleChain: [org.apache.webapp.balancer.rules.URLStringMatchRule: Target string: News / Redirect URL: http://www.cnn.com], [org.apache.webapp.balancer.rules.RequestParameterRule: Target param name: paramName / Target param value: paramValue / Redirect URL: http://www.yahoo.com], [org.apache.webapp.balancer.rules.AcceptEverythingRule: Redirect URL: http://jakarta.apache.org]]
5-Aug-06 4:31:20 PM org.apache.catalina.core.ApplicationContext log
INFO: ContextListener: contextInitialized()
5-Aug-06 4:31:24 PM org.apache.catalina.core.ApplicationContext log
INFO: SessionListener: contextInitialized()
5-Aug-06 4:33:53 PM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-8080

The relevant lines from the above seem to be:

5-Aug-06 4:25:53 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive alfresco.war
5-Aug-06 4:25:55 PM org.apache.catalina.core.StandardContext start
SEVERE: Error in dependencyCheck
5-Aug-06 4:25:56 PM org.apache.catalina.core.StandardContext start
SEVERE: Error getConfigured
5-Aug-06 4:25:56 PM org.apache.catalina.core.StandardContext start
SEVERE: Context [/alfresco] startup failed due to previous errors

However, this doesn't help much as I've no idea why it failed the dependency check. I've got Tomcat and MySQL and OpenOffice running, and I've got an empty alfresco database (created using the instructions in the readme).

I was speaking to a sales guy from SiberLogic the other day who warned me that I'd have to go through a lot of hassle and faffing around trying to get Alfresco to work the way I wanted it to. Looks like he was right - except I've actually gone through lots of hassle and faffing around and I haven't even got it to work at all!

I'm trying to evaluate Alfresco with a view to my company using it as our document management system. So far it's not got a cat in hell's chance of being the solution we choose to adopt.

If anyone can help me out here I'd appreciate it.

steve

Hello,

Are you using the JRE or JDK versions of Java?

Alfresco requires the JDK version.

Steve

itauthor

Thanks, this may be the problem.

However, one of the first things I did before installing Alfresco was to check that I could compile and run a java program. This worked OK, so I assumed I had the required version of java on my machine.

How can I tell whether it's the JRE or JDK version?
The version info doesn't give much away:

# java -version
java version "1.4.2"
gij (GNU libgcj) version 4.1.0 20060304 (Red Hat 4.1.0-3)

My java lives in:
/usr/lib/jvm/java-1.4.2-gcj-1.4.2.0/bin

unknown-user

DELETED

itauthor

# /opt/alfresco/alfresco.sh start
Using CATALINA_BASE:   /usr/share/tomcat5
Using CATALINA_HOME:   /usr/share/tomcat5
Using CATALINA_TMPDIR: /usr/share/tomcat5/temp
Using JRE_HOME:       /usr/bin/java
Using JAVA_OPTS:       -Xms128m -Xmx512m -server -XX:CompileCommand=exclude,org/apache/lucene/index/IndexReader$1,doBody

For above error pls check JAVA_HOME variable It must have some conflict.
May be in some file It is trying to set JAVA_HOME and it was conflicting

in set_Path remove entry of JAVA_HOME

It will work now.

Note: As per previous comments, I am now using the WAR installation. This does not have an alfresco.sh script.

Also, you do not say where "set_Path" is.

dgynn

You need to use JDK 5.0. Java 1.4 won't work.

itauthor

OK, I think I've moved a little forwards on this, but I'm still getting the 404 error.

I've now installed JDK 5.0 - following the excellent instructions on how to do this here:
http://ccl.net/cca/software/SOURCES/JAVA/JSDK-1.5/index.shtml

So I'm now using java 1.5:

# java -version
java version "1.5.0_07"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_07-b03)
Java HotSpot(TM) Client VM (build 1.5.0_07-b03, mixed mode, sharing)

# echo $JAVA_HOME
/usr/lib/jvm/java

I did a tail -f on the catalina.out log file and restarted Tomcat, at which point there was lots of activity, and when I checked my alfresco database it had been populated with tables. This all looked good, however, I still get a 404 when I browse to http://localhost:8080/alfresco/.

Reviewing Tomcat's catalina.out log file, the following error occurs near the start of the output:

…
Aug 8, 2006 6:11:41 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive alfresco.war
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: alfresco.log (Permission denied)
…

Followed, further on, by this:

Aug 8, 2006 6:12:40 AM org.apache.catalina.core.StandardContext start
SEVERE: Error listenerStart
Aug 8, 2006 6:12:40 AM org.apache.catalina.core.StandardContext start
SEVERE: Context [/alfresco] startup failed due to previous errors
06:12:40,794 ERROR [[Catalina].[localhost].[/alfresco]] Exception sending context destroyed event to listener instance of class org.alfresco.web.app.ContextListener
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'systemInfoBootstrap' defined in class path resource [alfresco/bootstrap-context.xml]: Can't resolve reference to bean 'authenticationComponent' while setting property 'authenticationComponent'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'authenticationComponent' defined in class path resource [alfresco/authentication-services-context.xml]: Can't resolve reference to bean 'authenticationComponentImpl' while setting property 'target'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'authenticationComponentImpl' defined in class path resource [alfresco/authentication-services-context.xml]: Can't resolve reference to bean 'authenticationDao' while setting property 'authenticationDao'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'authenticationDao' defined in class path resource [alfresco/authentication-services-context.xml]: Can't resolve reference to bean 'searchService' while setting property 'searchService'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'searchService' defined in class path resource [alfresco/core-services-context.xml]: Can't resolve reference to bean 'indexerAndSearcherFactory' while setting property 'indexerAndSearcherFactory'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'indexerAndSearcherFactory' defined in class path resource [alfresco/core-services-context.xml]: Can't resolve reference to bean 'luceneIndexerAndSearcherFactory' while setting property 'defaultBinding'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'luceneIndexerAndSearcherFactory' defined in class path resource [alfresco/core-services-context.xml]: Can't resolve reference to bean 'contentService' while setting property 'contentService'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'contentService' defined in class path resource [alfresco/content-services-context.xml]: Can't resolve reference to bean 'fileContentStore' while setting property 'store'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'fileContentStore' defined in class path resource [alfresco/content-services-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.FatalBeanException: Could not instantiate class [org.alfresco.repo.content.filestore.FileContentStore]; constructor threw exception; nested exception is org.alfresco.service.cmr.repository.ContentIOException: Failed to create store root: /home/ac/alfresco/data/contentstore
…

This stuff goes on and on, I've just shown the first chunk of it.

There's obviously a problem with the alfresco.log file. However, I've no idea where this gets created. Please let me know the standard path to this log file.

Prior to the install I did:

mkdir -p /home/ac/alfresco/data
chmod -R /home/ac/alfresco

to allow open access to this location. I had expected to see the log file in /home/ac/alfresco, and there's nothing stopping it being written in there. However, /home/ac/alfresco still contains only the data directory, which is empty.

I'm sure I've nearly cracked this now.
Any ideas anyone?

boisean

Hi, I had a few problems like you had when installing Alfresco on FC5, what worked for me was stopping mysqld from running on its own, let the alf_start.sh do that part…however it doesn't start httpd so start that yourself.
But since you only get 404 might try to recreate your database.
(make sure you got mysqld running for this, then stop it when your done.)
mysql -u root -p <db_remove.sql (use the pass you created during alfresco setup)
remove your alf_data folder in root of alfresco.
Do the mysql -u command again but with db_setup.sql instead…
Use alf_start.sh and try to access your page again.

(If you don't got db_setup.sql or remove they are available in the alfresco-community-tomcat1.3 download, just cp them over to your alfresco directory)

itauthor

Thanks, but that doesn't work.

For starters, I don't have an alf_start.sh file.
I did a
find / -name alf_start.sh
and found nothing.

I suspect this script is part of one of the other downloads, rather than the WAR download I was previously advised to use.

Anyhow, I removed my alfresco database and recreated it, stopped mysqld and then forced Tomcat to restart. At this point I get the same error in Tomcat's catalina.out log file:

INFO: Deploying web application archive alfresco.war
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: alfresco.log (Permission denied)

Also, mysqld doesn't get started, so the tables don't get created in the alfresco DB.

I suspect the real problem is indicated by the FileNotFoundException error. If I knew where Alfresco is looking for alfresco.log file I would probably be able to work out why it's getting "Permission denied". But unfortunately the error message doesn't include the path, just the file name.

As a technical writer for a software company I'm obviously a little biased when I say this, but Alfresco's lack of documentation is a severe hindrance for anyone but the most tenacious of masochists from adopting this solution. So far my evaluation of this software has consisted mainly of two weeks of battling to get the thing running on a freshly installed Fedora Core 5.

That said, if someone could let me know the path to alfresco.log that might just be what I need to finally get sight of the start page.

dgynn

The location of the alfresco.log file is set in the webapps/alfresco/WEB-INF/classes/log4j.properties file. In this file you'll see that the alfresco.log file doesn't have a path specified. You might want to change it to something like this and create a logs directory. Otherwise, the file will get created relative to the path of the command that launched tomcat.

log4j.appender.File.File=/home/ac/alfresco/logs/alfresco.log‍

Likewise, you probably want to set the location of the repository files. The proper way to do this is described in the docs (http://wiki.alfresco.com/wiki/Repository_Configuration#New_Installations) but if you just want to get going, edit the webapps/alfresco/WEB-INF/classes/alfresco/repository.properties file and set the dir.root.

dir.root=/home/ac/alfresco/alf_data‍

Make sure those directories are writable by the tomcat user. Also, you do need MySQL running, Tomcat won't start it.

itauthor

Thanks dgynn, I really thought this would fix things. Unfortunately not.

I had read http://wiki.alfresco.com/wiki/Repository_Configuration#New_Installations (as per the readme) and set dir.root in the webapps/alfresco/WEB-INF/classes/alfresco/repository.properties file. However, this page doesn't mention the log4j.properties file in the webapps/alfresco/WEB-INF/classes directory - so I went and set that to:

/home/ac/alfresco/logs/alfresco.log

I then made sure this directory existed and had open permissions for everyone to write to it.

I then restarted Tomcat.

This time I got:

INFO: Deploying web application archive alfresco.war
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: /home/ac/alfresco/logs/alfresco.log (Permission denied)

I had assumed Alfresco would create its log file itself, but nevertheless I tried creating the file /home/ac/alfresco/logs/alfresco.log, chmod-ing it to 77 and chowning it to tomcat:tomcat.

On restarting Tomcat I get the same errors in the Tomcat log.

It's very bizarre that I can do:

ls -al /home/ac/alfresco/logs/alfresco.log
-rwxrwxrwx 1 tomcat tomcat 0 Aug 9 06:19 /home/ac/alfresco/logs/alfresco.log

and yet Tomcat complains about permissions.

itauthor

Success at last!

I can now see the Home Page at
http://<HOSTNAME>:8080/alfresco/faces/jsp/browse/browse.jsp

Thanks to everyone who has contributed here.

What I finally did to get it working was:

1) Changed dir.root in:

/usr/share/tomcat5/shared/classes/alfresco/extension/custom-data-location.properties

and in:

/usr/share/tomcat5/webapps/alfresco/WEB-INF/classes/alfresco/repository.properties

to:

dir.root=/opt/alfresco/alf_data

2) Changed the path to alfresco.log in:

/usr/share/tomcat5/webapps/alfresco/WEB-INF/classes/log4j.properties

to:

/opt/alfresco/logs/alfresco.log

3) Opened up the permissions on /opt/alfresco to allow anyone write permission.

4) Restarted the Tomcat service.

The problem seems to have been to do with having things located within my home directory.

However, the alfresco.log still has errors:

08:12:47,047 INFO [org.alfresco.repo.admin.patch.PatchExecuter] Checking for patches to apply …
08:13:06,667 ERROR [org.alfresco.smb.protocol] Failed to get local domain/workgroup name, using default of WORKGROUP
08:13:06,708 ERROR [org.alfresco.smb.protocol] (This may be due to firewall settings or incorrect <broadcast> setting)
08:13:06,974 ERROR [org.alfresco.smb.protocol] CIFS server configuration error, Failed to get IP address(es) for the local server, check hosts file and/or DNS setup
org.alfresco.error.AlfrescoRuntimeException: Failed to get IP address(es) for the local server, check hosts file and/or DNS setup

But I'm going to ignore these for now. Right now I just want to enjoy the sensation of having finally got to the Home Page.

In summary, the main problems I was having were:

- Alfresco download
============================
Initially I was using the tomcat download, thinking this was a download for using with Tomcat. Instead it's for if you don't already have Tomcat up and running. I had Tomcat and MySQL already (thanks to Fedora Core 5) so the download I needed was the WAR version.

- Java
============================
I hadn't installed JDK 5 correctly, so my default java was 1.4 rather than 1.5.

- Location for Alfresco data and log files
============================
I had edited the .properties files, as detailed in http://wiki.alfresco.com/wiki/Repository_Configuration#New_Installations, but you need to put things in a location that you know Tomcat will be able to write to. Even though I thought I'd opened up the permissions, I discovered that I hadn't by su-ing to the logon used by Tomcat and trying to create a file in the location specified by the log4j.appender.File.File parameter in the webapps/alfresco/WEB-INF/classes/log4j.properties file. For example, I went to /usr/share/tomcat5/logs, did an ls -l to check the ownership of the files (which was tomcat:tomcat), I then did the following (as root):

su tomcat
touch /home/ac/alfresco/logs/tmp

which gave me a permission denied error. At this point I realised I should put the alfresco data and logs somewhere more appropriate for the tomcat user.

Thanks especially to "trying2alfresco" and "dgynn", whose comments allowed me to crack this!