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Problems with office plugin

shibadoo

Hi there,

I have some problems with the office plugin. I hope this is the correct place to post it….

I entered the required data like URL, WEBDAV, CIFS etc. according to my configuration. When connecting, the box shows only the coloured flower and is flickering like hell.. I can't even cklick the link at the bottom to correct my entries… it's just flickering, and the mouse shows only a flickering hourglass. I uninstalled it already and reinstalled it, but no effect. Obviously the entries are story in some place I was not able to delete, because I was not able to enter the URLs again. What can be wrong there????

Just tried to log in manually by entering the URL from the box into the browser (http://server:8080/alfresco/faces/jsp/login.jsp). Everything worked fine, was able to log in….

I am using Office 2003 and Alfresco CE 3.2.

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Comments

mikeh

I don't think you have the v3.2 Office add-in client, as WebDAV is no longer presented in the UI.

Also, please see here: http://forums.alfresco.com/en/viewtopic.php?f=13&t=20774

Thanks,
Mike

shibadoo

So sorry, you are absolutely right.. I downloaded the version I found on your website which is 2.1. Downloaded 3.2 now and it works partly. One thing: Which is the correct entry for CIFS? I tried different versions, but all led to nothing. Without CIFS I can access my docs, but partly I can see only one line of text in a doc file, all the other text is not visible (as if a white rectangle lies over it). Apart from that, there are some problems with special characters like Ä, Ü, …

mikeh

If you've configured CIFS, then the name will something like \\serverA depending on your server name, appended with "A" - depends what you've configured in the fileServers subsystem.

…I can see only one line of text in a doc file, all the other text is not visible (as if a white rectangle lies over it). Apart from that, there are some problems with special characters like Ä, Ü, …

The "white rectangle" bit confuses me - where exactly are you seeing that (please upload a screenshot to imageshack or similar if possible).

Make sure your Tomcat server is configured to correctly handle UTF-8 URIs. Look for URIEncoding="UTF-8" in the <Connector> node in server.xml.

Thanks,
Mike

shibadoo

There is no problem in server.xml. It has nothing to do with URIs I think but with menu text… For example: If I click on the "Workflow" button in the box, it says "Meine Aufgabe", and next to it "=Ã¼berfÃ¤llig" which should be "überfällig".

Concerning the "rectangle: I will check with some other documents. Maybe this one is somehow corrupted or too big or whatever….