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3.2 - Share Failed to Login

gewb

Loaded 3.2 on win box, changed "8080" to "8090" in startup batch files (conflict), started Alfresco server…Explorer launched / logged in as admin. Changed admin password.

The Company Home > Sites page has an alert: "This space is managed by Alfresco Share. Please use the Alfresco Share application to work with content within this space and any sub-spaces."

I attempt to start Share but regardless of user/pw combos get this error:

Failed to Login
The remote server may be unavailable or your authentication has not been recognized.

Ideas how to clear or reset the authentication (without a full uninstall / reinstall)?

Regards,
GEWB

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Comments

kbonnet

Share connects to Alfresco. By default it connects to http://localhost:8080/alfresco/. If you changed the portnumber, Share can't connect to Alfresco and will not be able to check credentials. The url Share can find Alfresco is called an "endpoint". Search your share config for this term and you will succeed, i suspect.

Good luck.

Koen

gewb

Hello Koen -

Thanks for your reply.

I tried localhost:8080. no joy.

A search for "endpoint" - 77 files. No clue what to open.

Checked all logs - nothing to see that points to the problem.

Checked xml (config) files - port 8090 is properly registered for the server. Port 8080 entries found only in documentation or as a comment in a javascript.

(Note that the Alfresco Web site and localhost Explorer launch with no problem, only the localhost Share will not authenticate.)

Regards,
GEWB

mikeh

There's a sample configuration in share/WEB-INF/classes/alfresco/web-extension that will help you customise the endpoints.

Thanks,
Mike

gewb

There's a sample configuration in share/WEB-INF/classes/alfresco/web-extension that will help you customise the endpoints.

Thanks,
Mike

Hello Mike -

Thanks for your quick reply. I found xml files under the tomcat sub directory (the only subdir with /WEB-INF/classes/alfrfesco). I edited/replaced :8080 with :8090 in several xml files but still get the login failed error.

Note that I changed the port to 8090 during the initial 3.2 installation. The installation did not update that change to the batch files that launch Explorer / Share (GUI in program menu) - I changed those manually and they launch, just can't log into Share.

Do I need to stop the server and re-start it?

Regards,
GEWB

kbonnet

Whenever yu change configuration on the filesystem, you need to restart tomcat.

Koen

gewb

Whenever yu change configuration on the filesystem, you need to restart tomcat.

Koen

Hello Koen -

Thanks for your reply.

I'll stop / restart … but the restart takes almost 10 minutes to unpack one of the war files (this on a 3GHZ quad machine)! I'll post back after it re-starts.

Thanks everyone!

Regards,
GEWB

gewb

Well, I messed something up - getting a few errors.

Later today I'll load Ubuntu 9.04 and then Alfresco 3.2 and see how it goes - that's what test boxes are for!

Thanks again everyone.

Regards,
GEWB

gewb

Got Ubuntu and Alfresco loaded - now I can launch Share!

But haven't found the Tomcat command to stop the server…I'll get there eventually.

Now to figure out how to create a Site (haven't figured out the valid "URL" part yet).

Regards,
GEWB

mikeh

Now to figure out how to create a Site (haven't figured out the valid "URL" part yet).

"test", "site1", "mySite", etc.

Mike

gewb

Now to figure out how to create a Site (haven't figured out the valid "URL" part yet).
"test", "site1", "mySite", etc.

Mike

Hello Mike -

THANKS for your quick reply.

I think my problem is one of ignorance…as a new non-technical user I'm trying to find answers to simple questions that an experienced Alfresco user "knows" or should I say "learned". I have spent several DAYS trying to figure out / underswtand Alfresco but also public info for basics doesn't seem to exist. As an example, when in Share> Create Site the display under URL Name states "This is…such as http : // domain.com /… so I'm thinking "OK, I need a fully resolved URL" never expecting something as simple as a single word entry! Ditto for the "Getting Started with…" pdf. Frustrating - and from using the Forum Search it looks like I'm not alone. I hope Alfresco developes some reeeeally basic info for people / situations like mine.

I'm in technical communications (technical writer on steroids), not an IT pro / programmer. I've been tasked to research collaboration / document control packages and from what I've found Alfresco fits our needs the closes. I need to create a POC on a local workstation to show managers, who may know next to nothing about technology, what the fast-track / simple capabilities are.

Thanks to your reply I'll make some more progress over the weekend!

Regards,
GEWB

mikeh

Thanks for the feedback. I've just taken a look at the Getting Started Guide - I guess it would help if the fields were filled-in with example values on the screenshot.

I'll send the suggestion to the docs team.

Thanks,
Mike