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File Upload Failure

lordxx

Hi ,

We want to evaluate the alfresco to chnage our cumborsome ECM.

I installed (thank god

I have a following error in share when I tryi to upload file : Upload failure..?

I couldnt find why..

any idea ?

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Comments

fernandoe

Hi there,

Can you be a bit more specific in how the error is being generated? Help us help you, so they say… (and so I've once been told).

clem

Hi there,

I've got the same kind of problem. I use Alfresco Share with MySQL and every time I try to upload any file in "Document Library", I get an "Upload Failure" error. I'm a total newbie with Share and am trying to figure out how it works.
Is this a well-known problem? I looked around for some answers into french and english forums but no one seems to have similar troubles…
I use Ubuntu 8.10 and Opera… I think everything's been okay with the Share's installation…(just followed this tuto: http://wiki.alfresco.com/wiki/Installing_Alfresco_Lab_3_Stable_on_Ubuntu_8.10)
If you need more details just ask, I just dont see right now what else to say.

EDIT: I checked the log files in directories alfresco and alfresco/tomcat/logs but they don't contain anything relating to the problem.

Thanks for any clue you could provide.

Clem

varsenault

Yep,

Using Labs 3 Final. I'm having the same problem. I can't upload files through Share in the Document Library. I can create folders, however.

I click on upload and I select the files and I click on the upload button and I see the progress bar in green until it reaches 100% and then it turns orange and it says "Failure".

Nothing in the logs either.

clem

That's it.
Uploading files with Alfresco works fine by the way. You can see your files into the Share's Document Library, you can copy or delete them but you just can't upload directly from Share.

victor73

I'm also having a very difficult time. I'm using Alfresco 3.1 installed on RHEL 5 Linux on an x86_64 system. It appears that the Document Library page does not get fully rendered. Sometimes the upload button is completely disabled and sometimes it's enabled but doesn't allow the user to browse and select any files. I've tried this with Firefox 3 on both Linux and Mac. I'm going to try with another browser and see if it's any better…

newmember

So I wrote the instructions for 3Stable for Ubuntu and my uploads work.
There were some issues with the version of Flash being used in the browsers, unfortunately that is way over my head.
If "Uploads" is greyed out on the "Share" page then its likely a Flash problem.

But I just tested this again and it works:
Flash 10.0 r22
Firefox 3.0.8

Something else that did not look clear, "Click" on the icon at the top when the "Upload File(s)" window opens and then you will be given the opportunity to select files.

It would be cool the drag and drop files, maybe in another version.

Cheers

clem

Hi,
Do you succeed to upload a file?
In order to get the "Browse" button in the "Upload File" window using Firefox, you just have to resize your browser's window. Weird but it works…
Anyway, each time I select and try to upload a file, it returns me an orange "Upload Failure" error, have you solved this one too?

Thank you.

pescha

I am having similar problems as well. Started with a clean install of Ubuntu 8.10 and Alfresco 3.0stable.

I'm getting the orange bar, 0%, and failure when I attempt to upload through the Share flash uploader. Anyone find a fix?

Do I need to set some kind of permissions?

pescha

Just to clarify. I did a server migration from another computer. It seems like everything went without a hitch except for a few configs I had to change like disabling guest access and other settings that have to be changed after the war file is expanded.

The old computer still can do file uploads through share's web interface, which is weird.

Are there any log files that I could edit that might give a clue as to what is going on? My memory is very hazy with regards to the Alfresco installation on the old computer. I made numerous changes so I can't even recall if I had this problem before and I figured out how to fix it.

gronfelt

I just realized that I have the same problem, my setup is Labs 3 Stable, running in CentOS and when I try to upload files from Firefox (with Flash 10.0 r22) the status bar turns orange and it says "Failure". When I use IE7 it works as intended (however, before I installed Flash-support in IE, I recieved an error message regarding an HTML-upload function, which appearantly did not work).

Alfresco.log shows nothing at all, but perhaps I need to edit the logging levels to catch anything useful.

The strange thing is that I used the same setup before, on the same machine and I don't think I had any problems then. But then I discarded Labs 3 Stable (by dropping the database and deleting the entire Alfresco folder), installed Labs 3.2 Preview, uninstalled that and reinstalled Labs 3 Stable I know I have this issue.

varsenault

OK, more precision,

The issue seems to be related to this other thread : http://forums.alfresco.com/en/viewtopic.php?f=47&t=14804

The browsers (FF3, Safari 4b) we were testing on are on a Mac. We just updated the Flash player to version 10.0.22.87. And it works

varsenault

Weird, weird, weird. It has stopped working again….. So I don't know! Anybody?

lannex

Server: Ubuntu 8.04 and Alfresco-Labs-3Stable

Hi,

I'm having the same problem with Ubuntu 9.04 and Firefox 3.x I found that the problem is also in Windows XP with Firefox 3.x.

I can replicate this error in any machine. Particularly in Linux I have also to resize the browser in order to see the upload button. The problem is only with ssl connection, I can confirm that it works with normal http in both environments Linux and Windows.

Also I can confirm that it works uploading from windows using Internet Explorer and SSL (self-signed cert) connection. Why???

Couple of days ago a read from another threat that there are some issues with self-signed certificates and flash but I can't find that threat to point to.

I haven't tried to upgrade yui uploader according to this http://forums.alfresco.com/en/viewtopic.php?f=47&t=14804 I guess I'll try.

The other test that I would like to run is installing a commercial certificate. If I do it I will let you know.

Any sugestions?

Regards,

mikeh

… The problem is only with ssl connection, I can confirm that it works with normal http in both environments Linux and Windows.

Also I can confirm that it works uploading from windows using Internet Explorer and SSL (self-signed cert) connection. Why?

It's a known Adobe Flash bug. Please see https://issues.alfresco.com/jira/browse/ETHREEOH-884 for references.

Thanks,
Mike

sureshj

Any workaround for this issue?

mikeh

The only workarounds are to only use MSIE or not use SSL.

Mike

midnitecoder

Just curious.

Is this bug (yes, I know from previous posts it is adobe) intermittent? Earlier today I was able to upload files in firefox under SSL. What changed today…I modified my configuration files to support the .docx format and I upgraded openoffice to version 3. After those changes were done I was able to successfully see my .docx files. Unfortunately I was no longer able to upload any files in firefox under SSL. I backed out all the changes and it still doesn't allow me to upload…hence my post asking if the inability to upload is an intermittent problem?

Also…just noticed on my other home computer that I receive the error "Could not load html upload template".

Any additional thoughts would be appreciated.

Thanks,

Bryan
================================
Just saw a few additional posts, and thought I'd give it a shot to upgrade my flashplayer to 10 and it is working. Reapplied all my openoffice3 changes and it still worked :-).

nadaoneal

There IS a workaround, on the client computer, for both Macs and PCs, to use a self-signed certificate with Mozilla.

The problem essentially occurs because flash doesn't use the cookies and the trust list from the current browser, but (kinda) the cookies and the trust list from the OS-preferred browser, e.g. IE on the PC or Safari on the Mac. Unfortunately, this bug/feature isn't perfectly implemented, so you can't just accept the self-signed cert in IE/Safari and have it work in Mozilla too. The browsers need to accept the site certificate, and you also need get IE/Safari/the OS to accept the root certificate of the signer. That means that you either need to make yourself into a CA authority (here's the RHEL guide for that - instructions for your OS will vary) or you need to get cacert.org or another third party to sign your cert. Either way, you'll have to import the root cert of the signer as follows:

On the PC, in IE: Tools > Internet Options > Content (tab) > Certificates > Trusted Root Certificates (tab) > Import
You might be able to get out of using IE at all by using the certmgr program, but I'm not sure how.

On the Mac, in Safari: I think it's easier to skip Safari and go straight to the system keychain. Applications > Utilities > Keychain Access. Import and trust your root CA certificate and your server's certificate.

You may find it easier to just shell out the $$$ for a commercially signed certificate, but going to the effort of making yourself into a CA can save your developers a lot of headache on your test sites. Hope this is helpful to someone…

newmember

Will a $$$ for a commercially signed certificate solve the SSL firefox problem?

mikeh

Not according to the Adobe bug comments, no.

Mike

sfreeper

Hi There,

Are there any new infromations about a workaround for this Bug? I really need to get this working with SSL and FireFox…

Best Regards,
Markus

mikeh

Hi There,

Are there any new infromations about a workaround for this Bug? I really need to get this working with SSL and FireFox…

Best Regards,
Markus

Unless nadaoneal's post above works, then there is *no* workaround we can develop. It's an Adobe bug, so you'll have to re-raise the issue with them.

Thanks,
Mike

sselvan

Please refer the following post also for a solution, if you are having a similar scenario (users of Windows and Mac - about not able to File upload in Share with latest version of Flash Player 10.0.45.2 installed on HTTP only.)

http://forums.alfresco.com/en/viewtopic.php?f=8&t=23748&p=82274#p82274