'current document is not managed by Alfresco'

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icetek

Hello,

My company is checking out Alfresco and I downloaded the full windows package (3.0.0 Stable 1526) this week and installed it on a Win2K3 server in our enterprise. The setup went relatively smoothly and I'm using it with a MySQL database and everything else pretty much default. I'm able to check documents in and out and manage spaces as needed.

My problem is in using the MS Word add-in and downloaded files. The add-on installed with no errors and I'm using what I think is the correct configuration.

Web client URL is: http://172.x.x.x:8080/alfresco/
WebDAV URL is: http://172.x.x.x:8080/alfresco/webdav/
CIFS Server is: \\alfresco_a\alfresco\

admin credentials work as well.

I take the following steps:

1. Check out a document
2. Download and save it locally with the same name as the working copy. It is read/write
3. Open the Alfresco add-on

The add-on page displays the error:

The current document is not managed by Alfresco.

If I create a new document and save it, I can then use the add-in to save the document to Alfresco and fully manage it. Also, if I click "details" and then "edit online", I can modify the file remotely fine. One caveat is I am using Word 2007 and I realize Alfresco doesn't support it, but, our company is using Office 2007 and I don't have any other choices.

I'm a newbie with Alfresco and can see that I may be doing something wrong, but, I feel like I've tried about everything. My ultimate goal is to download a document from Alfresco and manage it totally using the Alfresco add-in.

Thanks for any help!

Paul

mikeh

Hi

I take the following steps:

1. Check out a document
2. Download and save it locally with the same name as the working copy. It is read/write
3. Open the Alfresco add-on

The problem is in your Step 2. As far as the add-in is concerned, you've just loaded up any-old Word document that happened to be on your local drive. It has no idea it was downloaded from Alfresco. The good news is that you can skip steps 1 and 2 altogether (1 is optional, 2 is causing the problem).

You can check-out documents directly from the add-in window, or look at the "My Checked Out Documents" list and load the document from there. The add-in will then recognise it as being loaded from Alfresco.

Please see: http://wiki.alfresco.com/wiki/Microsoft_Office
(which needs updating with the new tagging function - apologies!)

Edit: Forgot to mention that you might also want to take a look at our native Sharepoint protocol support, which although not yet 100% complete will eventually mean you won't need the separate add-in install.

Thanks,
Mike