nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

As we transition to the new Hyland Community, some post links may be temporarily disrupted as we finalize redirects. We apologize for the inconvenience and are working to resolve this as quickly as possible. Details.

Forum Log in username and password mismatch always

ccp999

Hi,

I had login issue with incorrect username and password, even right after I successfully update my password with email link.

My situation is I have to request reset my password every time I try to log in to the forum.

I'm using my Mac El Capitan and Safari and I also tried with Chrome but no different.

Regards,

Brendan

Find more posts tagged with

Comments

jbarrez

We had some issues the last weeks with the forum, but i'd hoped this was solved by now (as we've been told by our sysadmins). Are you still today facing this issue? Do you still need to reset it every time you want to log in?

ccp999

Hi,
I tested again and still had the problem. I wonder if other user have the issue.

paulhh1

Hi,

Can you try again and let us know if it's still happening. We have to have spam and attack protection, which may be causing the problem. We've turned on extra logging, so that might help show us what's going wrong if it keeps happening.

Many thanks for your patience.

Paul HH.

ccp999

Hi Paul,

I tried again and still have to reset my password in order to login.
Let me know if you need me to test.