Error Saving a new file on Alfresco MS Office Plug-in....

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duxtinto

Hi Everyone,

We are using alfresco 2.9b in our server, with MySQL as database.

Everything was working ok, but recently, any time a user try to save a file from any microsoft office tool (e.g word) he receive an error message like this (using the plug-in or the File->Save menu):

There has been a network or file permission error.   The network connection may be lost

It's really strange, because the user has rights to write on the folder (it also happens in the user home folder), and the file is created, but the content is not saved (the new size is 0kb).

We are using Webdav to access to the server from the plug-in.   if we access to the server via webdav in the windows Explorer (not from Word) everything is ok (we can copy and paste to the server).

The most strange part is that if the user try to save the document again, using the same name (the system ask you if you want to overwrite the original one) everything works ok.

Do you have any idea what could be wrong?

I remove the alf_data folder and the database, the tomcat work and temp folders for alfresco, and the alfresco folder on webapps. I restarted the server, but the problem was not solved.

Thanks.

duxtinto

I have been researching using the wireshark network sniffer, and I found that the first time the plugin try to lock the file, it gets the next http error.

OPTIONS /alfresco/webdav/User%20Homes/duxtinto HTTP/1.1

Translate: f

User-Agent: Microsoft Data Access Internet Publishing Provider Protocol Discovery

Host: 192.168.101.2:8080

Content-Length: 0

Connection: Keep-Alive

Cookie: alfUser=admin; JSESSIONID=6F5951C5AD7F2D867118E00840AF49A5



HTTP/1.1 401 Unauthorized

Server: Apache-Coyote/1.1

WWW-Authenticate: BASIC realm="Alfresco DAV Server"

Transfer-Encoding: chunked

Date: Wed, 25 Jun 2008 09:50:07 GMT



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Something strange is that i'm using the user duxtinto, but the plug-in always send the user admin as the alfUser var value.   Do you know if is it normal?

Thanks.