Improper Shutdown Issues

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bentleyhg

Hi there Alfresco Community,

I have a question regarding an improper shutdown of Alfresco. I'm experiencing an issue after an improper shutdown that prevents me from accessing the Alfresco Web Client (I get an error 404 message when trying to connect).

The only solution I've found is to go to "C:\Alfresco\extras\databases\mysql" and then run the db_remove and db_setup bat files there. Obviously this isn't much of a solution because removing the database can cause lots of precious data to be lost. Luckily I've only run into this problem in a test environment, but our company has clients running Alfresco and I worry about the consequences that could arise if they were ever to shut down Alfresco improperly through accident or ignorance.

Any suggestions of a better method for handling this situation would be awesome!

Thanks

loftux

Its kind of unclear what the actual error is. After a shutdown you would expect to get a 404, or no answer at all 
So it maybe is an improper shutdown, can you see any java process still around?
What does the alfresco.log say?
What happens when you try to restart? Anything in the alfresco.log then?
That makes it an error starting if so.

In any case, you should never need to mess with the db for shutdown/startup issues.
And give us the details on your environment, what database, os, app-server and alfresco version.

Peter Löfgren